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Search: Posts Made By: viettq
Forum: Contact Center Applications 06-29-2015, 01:01 AM
Replies: 2
Views: 3,343
Posted By viettq
PleÁse help.

PleÁse help.
Forum: Contact Center Applications 06-23-2015, 03:49 AM
Replies: 2
Views: 3,343
Posted By viettq
Record a voice file on Orchestration Designer or Dialog Designer

Dear Avaya,
I tried to record an customer voice by using OD/DD application. I tried it on OD/DD successfully. But when I deploy it on tomcat appserver. It cannot save recorded file. On the trace...
Forum: Avaya Aura & Unified Communications 05-21-2015, 01:14 AM
Replies: 11
Views: 9,909
Posted By viettq
Thank for your all supports. I tried another...

Thank for your all supports.
I tried another S8300D media server and it worked :(
I dont know why, but maybe there are some issue about network interface on service port.

Many thanks,
Kevin
Forum: Avaya Aura & Unified Communications 05-12-2015, 08:35 AM
Replies: 11
Views: 9,909
Posted By viettq
Tried to change to subnet mask 24 but nothing...

Tried to change to subnet mask 24 but nothing happen, the ip I unreachable.
I tried to switch usb1, usb2, usb3 but it still not work.
Do we need I plug the driver for the new installing system...
Forum: Avaya Aura & Unified Communications 05-12-2015, 08:17 AM
Replies: 11
Views: 9,909
Posted By viettq
Yes I can hear it spin up. You think this issue...

Yes I can hear it spin up. You think this issue is come from driver or CD Rom?


[QsUOTE=mlombardi1;17009]Duplex should be ok. If you get the same result with two cables and discs, problem points...
Forum: Avaya Aura & Unified Communications 05-12-2015, 07:17 AM
Replies: 11
Views: 9,909
Posted By viettq
Tks you your help. I tried another copy from Plds...

Tks you your help. I tried another copy from Plds but it is not work.
Do you think about cable problem? What is the speed, half/ full duplex? Crossover or straight, cat5 or cat6 or cat5e?

Any...
Forum: Avaya Aura & Unified Communications 05-07-2015, 11:16 PM
Replies: 11
Views: 9,909
Posted By viettq
Unhappy Cannot ping or telnet servirce port on S8300D media server

Dear all,
I try to telnet or ping the service for new installation on S8300D (install System Platform). but it cannot.
I setup the configuration as the guide:


Laptop IP Address: 192.11.13.5
...
Forum: IP Telephony and Convergence 06-05-2012, 12:20 PM
Replies: 3
Views: 12,896
Posted By viettq
is anyone has this problem? Sw connection on...

is anyone has this problem?

Sw connection on CM is established but in AES webpages isn't displayed.

DMCC application can connect the AES via DMCC.

But TSAPI cannot connect the AES DMCC (even...
Forum: IP Telephony and Convergence 06-04-2012, 06:59 PM
Replies: 3
Views: 12,896
Posted By viettq
The switch connection is show up on CM But Dont...

The switch connection is show up on CM But Dont show anything from AES web pages.

My Linux is RHEL 5.5
Forum: IP Telephony and Convergence 06-04-2012, 09:59 AM
Replies: 3
Views: 12,896
Posted By viettq
[urgent] - Connect between AES and CM - TSAPI Service Summary don't show

Dear folks,

I'm very tired when working with AES. It seems simply but It doesn't for me.


I make the switch connection between AES and CM.
The SW is established show on CM.

and on the AES...
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