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Search: Posts Made By: achurc
Forum: IP Telephony and Convergence 01-29-2015, 05:19 AM
Replies: 7
Views: 7,881
Posted By achurc
I don't believe it updated the firmware of the...

I don't believe it updated the firmware of the Avaya Server, i just uploaded the files from Manager as you describe. This was a few months ago, would there abe a way to tell if i upgraded the whole...
Forum: IP Telephony and Convergence 01-16-2015, 08:18 AM
Replies: 7
Views: 7,881
Posted By achurc
Hey, We haven't upgraded i don't think, but we...

Hey, We haven't upgraded i don't think, but we did get a batch of bad handsets (1608-I) that would brick when connected.
I updated the handset firmware on the system to fix this problem (after...
Forum: IP Telephony and Convergence 01-15-2015, 05:11 AM
Replies: 7
Views: 7,881
Posted By achurc
Hey, Here is the licenses page on the...

Hey,

Here is the licenses page on the manager.
How does that look to you?

http://i.imgur.com/KCTJ0CK.png
Forum: IP Telephony and Convergence 01-14-2015, 09:00 AM
Replies: 7
Views: 7,881
Posted By achurc
IP Office v2 Licensing issue?

We are experiencing issues on out Avaya Phone system.
Dropped calls frequently.

When I login to the Manager application the following error is seen:

http://i.imgur.com/sFVNuWL.png
Here is a...
Forum: IP Telephony and Convergence 01-06-2015, 08:42 AM
Replies: 9
Views: 17,890
Posted By achurc
Thanks for the reply, this is deffinately the...

Thanks for the reply, this is deffinately the ISDN30e box, and has worked in the past.
The black Ethernet cable goes straight from the Grey Box to the PRI card.

We have had an engineer take a...
Forum: IP Telephony and Convergence 01-06-2015, 05:44 AM
Replies: 9
Views: 17,890
Posted By achurc
Thanks, I have been in to the System Status and...

Thanks, I have been in to the System Status and all the PRI are displaying out of service. The Admin state is set to 'In Service'

We have 101 Blue Errors

Thanks Again

Adam
Forum: IP Telephony and Convergence 01-06-2015, 05:01 AM
Replies: 9
Views: 17,890
Posted By achurc
Hi thanks so much for the assistance. We are on a...

Hi thanks so much for the assistance. We are on a BT backbone and I believe a smart Jack.
The PRI Card is flashing green in between the red flash. The alarm light i see in the attached picture....
Forum: IP Telephony and Convergence 01-05-2015, 12:05 PM
Replies: 9
Views: 17,890
Posted By achurc
19:05:18 14731239mS CMTARGET: Problem with...

19:05:18 14731239mS CMTARGET: Problem with Line Id: 13 - preselected: 00000000, Unlicenced: 0, OperationalTest: 1, NewCallResourceCheck: -1
19:05:18 14731239mS CMARS: No Alternate...
Forum: IP Telephony and Convergence 01-05-2015, 12:02 PM
Replies: 9
Views: 17,890
Posted By achurc
Hi, The Light flashes Red every 5 seconds...

Hi,

The Light flashes Red every 5 seconds and flashes green in between.
There is no other cards in the system only one PRI card.
System Flashes green on port 1 and port 9 and red every 5...
Forum: IP Telephony and Convergence 01-05-2015, 10:19 AM
Replies: 9
Views: 17,890
Posted By achurc
Unhappy IP Office 500v2 PRI card flashing red

Good Afternoon,

We are experiencing problems with our IP office:

IP Office 500v2 PRI card is flashing red every 5 seconds, and handsets are displaying WAITING-FOR-LINE when attempting to dial...
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