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Forum: Avaya Aura & Unified Communications 11-16-2012, 09:23 AM
Replies: 3
Views: 11,644
Posted By jmppprd
howto generate a session manager / system manager and sbc license file

hello team ,

some one know the process to generate the session manager, system manager and sbc license files .


thanks
Forum: Contact Center Applications 11-08-2012, 08:05 AM
Replies: 0
Views: 8,355
Posted By jmppprd
Avaya Aura Agent Desktop - dial using access code

hello friends

I have a question on the use of agent deskto:

that way I can make calls to phones using access codes in the agent desktop??

the idea is to dial a number, example 13055602122...
Forum: Avaya Aura & Unified Communications 11-07-2012, 09:33 AM
Replies: 0
Views: 8,539
Posted By jmppprd
diagnostic message is repeated over and over again

hello friends,

we have a cs1000e 7.5 with all patches available and we constantly getting this message on console :

DIAG004 Diagnostic - p1=0x31623b - p2=0x0 - p3=0x1fff
p4=0x9558 -...
Forum: Contact Center Applications 10-31-2012, 02:45 PM
Replies: 2
Views: 8,585
Posted By jmppprd
Thanks for your responce , regards,

Thanks for your responce ,

regards,
Forum: Contact Center Applications 10-31-2012, 08:23 AM
Replies: 2
Views: 8,585
Posted By jmppprd
AACC 6.2 email autoreplay subject - need to remove [<AR1>] and [<AD1>]

we have a AACC 6.2 with email configuration , when the system send a autoreplay email or chat conclution with a customer the systema automatic add to the subject one of this to character : ...
Forum: Contact Center Applications 10-31-2012, 07:56 AM
Replies: 0
Views: 7,247
Posted By jmppprd
AACC 6.2 CCMAReportService don't start on standby server after swithover

we have a AACC 6.2 HA, and after a switchover the service CCMAReportService don't

regards,
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