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Forum: Contact Center Applications 05-17-2017, 09:42 AM
Replies: 0
Views: 4,305
Posted By amitc
Salesforce AES Open CTI connector

Hi,

I am trying to connect Salesforce and AES in line with the following document :

https://downloads.avaya.com/css/P8/documents/101027832

Looking at the document it seems pretty...
Forum: Contact Center Applications 09-25-2013, 10:04 PM
Replies: 2
Views: 15,907
Posted By amitc
Hi, I am facing a similar issue. Instead of a...

Hi, I am facing a similar issue. Instead of a prompt and collect, I have a menu. The prompt has barge-in enabled. DTMF type ahead is enabled on AEP. The code works fine on OD simulator. However it...
Forum: Contact Center Applications 09-04-2013, 02:19 AM
Replies: 0
Views: 7,195
Posted By amitc
AEP - HTTP Error for URL

Hi,
I am getting the below error in AEP log viewer:

HTTP Error for url =...
Forum: Contact Center Applications 09-04-2013, 02:18 AM
Replies: 0
Views: 7,542
Posted By amitc
AEP - Unable to load VoiceXML DTD

Hi,
I am getting the below error message in AEP log viewer:

Unable to load VoiceXML DTD. XML parsing error from DOM. System Id:...
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