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Forum: IP Telephony and Convergence 12-31-2014, 09:08 AM
Replies: 3
Views: 5,990
Posted By cleveland
Trunk group inc-call-handling in Session Mgr

We used to use Comm Mgr/ASA to access/program inc-call-handling for ISDN trunk groups but now we've moved to Session Manager. In SM I can access the trunk group under Elements/Communication Mgr then...
Forum: IP Telephony and Convergence 11-12-2014, 04:21 AM
Replies: 1
Views: 4,740
Posted By cleveland
BCMS report

Is there a BCMS report or any command line in the PBX that would show % occupancy on a trunk group? Trying to see usage on local lines. CMS Emulator provides some info but not % occ. Thx.
Forum: IP Telephony and Convergence 06-11-2014, 06:53 AM
Replies: 0
Views: 4,315
Posted By cleveland
9640 phone display question

Have a 9640 phone that only displays "incoming call" when someone dials ext - does not show callers name and number. Tried calling another ext (9640 set) in area and its display correctly, showing...
Forum: IP Telephony and Convergence 05-20-2014, 11:59 AM
Replies: 1
Views: 5,041
Posted By cleveland
Crisis Alert question - activated crss-alrt but did not dial out

Employee was trying to get an outside line and mistakenly thought she needed to dial 91-1 (area code + xxx-xxxx). She was not trying to dial 911. However, this call acted like a 911 call in that it...
Forum: IP Telephony and Convergence 05-03-2014, 08:22 AM
Replies: 2
Views: 6,194
Posted By cleveland
CM Trunk Group question - 255 member limit but need to add more circuits/lines

Have isdn trk grp toll free inbd, NFAS signaling with 10 PRIs, 238 members. Trk Grp member size in CM is limited to 255. But I need to add 2 more PRIs, all B channels, to give more lines. I know I...
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