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Forum: IP Office Contact Center 05-11-2017, 04:20 AM
Replies: 4
Views: 1,485
Posted By marquardt
Workaround: Example Exchange Server

In MS Exchange (or another E-Mail provider)
You can use more than one E-Mail address for one User.
(Example: testuser@outlook.com; testuser@hotmail.com

In IPOCC configure only one...
Forum: IP Office Contact Center 05-10-2017, 09:47 PM
Replies: 4
Views: 1,485
Posted By marquardt
IPOCC Agent send E-Mail with same domain as the IPOCC server

If an Agent send an E-Mail to an 'external' mailbox with the same domain, the E-Mail will be handled as an internal E-Mail and IPOCC try to find the internal mailbox.

The SMTP Connector does...
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