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Search: Posts Made By: tarasd
Forum: IP Office Contact Center 09-17-2015, 08:22 AM
Replies: 7
Views: 5,187
Posted By tarasd
IPOCC custom reports

Has anyone been able to create "custom" reports out of the IPOCC?
Forum: IP Office Contact Center 06-03-2015, 01:33 PM
Replies: 1
Views: 2,743
Posted By tarasd
IPOCC IVR option

IPOCC functioning but when add the IVR to route calls back to the greeting after being in queue, just get dead air. Where are we amiss?:confused:
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