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Forum: Contact Center Applications 05-06-2010, 07:22 AM
Replies: 9
Views: 40,803
Posted By vkumar
If your application is transferring an incoming...

If your application is transferring an incoming call, Voice Portal will simply pass along whatever UUI it receives, in whatever format the UUI was received in. In this scenario, you will need to...
Forum: Contact Center Applications 05-05-2010, 10:01 AM
Replies: 9
Views: 40,803
Posted By vkumar
when you say the data is not passed to CCE... can...

when you say the data is not passed to CCE... can you be more specific... does AES not send it, or you dont see it in CCE because it is encoded as USER_SPECIFIC?
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