Avaya Support Forums  

Go Back   Avaya Support Forums > Search Forums

Showing results 1 to 3 of 3
Search took 0.00 seconds.
Search: Posts Made By: chungt
Forum: IP Office Contact Center 06-05-2014, 04:58 PM
Replies: 9
Views: 4,679
Posted By chungt
Benny - the ability for an agent to do this is...

Benny - the ability for an agent to do this is controlled at Agent Privileges-Realtime Information. Ensure that the 'Callback from call list' checkbox is selected. By default it isn't.
Forum: IP Office Contact Center 05-28-2014, 06:39 AM
Replies: 1
Views: 3,224
Posted By chungt
Deleting archived emails in the UMARCHIVE database

Is there a recommended way to delete archived emails that have already been moved from the C3K database to the UMARCHIVE database? Say for example, we wish to delete emails that are more than a year...
Forum: Avaya Aura & Unified Communications 11-21-2013, 10:08 PM
Replies: 4
Views: 28,848
Posted By chungt
Solution Delivered A couple of additional configuration steps...

A couple of additional configuration steps required :

Select Users-Administrators-User Services–External Authentication

1) Configure Authentication Server, Provision LDAP Server = [Populate the...
Showing results 1 to 3 of 3

 
Forum Jump

All times are GMT -7. The time now is 02:51 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.