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Forum: IP Telephony and Convergence 09-17-2019, 02:39 PM
Replies: 8
Views: 4,281
Posted By hurdk
## SET TRUSTCERTS...

## SET TRUSTCERTS av_prca_pem_2033.txt,av_sipca_pem_2027.txt,av_csca_pem_2032.txt
Forum: IP Telephony and Convergence 09-17-2019, 02:34 PM
Replies: 8
Views: 4,281
Posted By hurdk
I used the SMGR to generate the certs then copied...

I used the SMGR to generate the certs then copied them to the firmware folder in the US.
Forum: Telephones, Adjuncts, and Adapters 09-16-2019, 08:56 AM
Replies: 4
Views: 2,971
Posted By hurdk
I had a similar issue with some other types and...

I had a similar issue with some other types and found that when I installed a lower version of firmware then pointed it back to the current it corrected the problem. this may not be a viable fix but...
Forum: Avaya Aura & Unified Communications 09-05-2019, 07:18 AM
Replies: 3
Views: 1,139
Posted By hurdk
On a fresh install you will need a license if you...

On a fresh install you will need a license if you want to actually add or change anything.

If the system was operational and you lost the connection to the SMGR/WEBLM then you would have the...
Forum: IP Telephony and Convergence 08-12-2019, 02:16 PM
Replies: 2
Views: 878
Posted By hurdk
do you have any other devices that are attached...

do you have any other devices that are attached to the network and sharing the same vlan? a second shift that comes in and logs in with their laptops? when this happens are you checking your arp...
Forum: Avaya Aura & Unified Communications 08-07-2019, 02:23 PM
Replies: 4
Views: 1,459
Posted By hurdk
If it is not native to the version you will need...

If it is not native to the version you will need to alias the station.
Forum: Avaya Aura & Unified Communications 08-05-2019, 01:57 PM
Replies: 6
Views: 19,599
Posted By hurdk
I am curious to know if you validated voip...

I am curious to know if you validated voip resources. Are you processing the calls thru a cabinet/media gateway? have you verified the correct ip-codec, etc? I get that the calls is getting to a TDM...
Forum: Contact Center Applications 06-25-2019, 10:04 AM
Replies: 3
Views: 2,151
Posted By hurdk
If you are getting a response like " Cannot...

If you are getting a response like " Cannot complete command"

Then you may have corruption. You will need to figure out what object the list is stopping at and check the object before and after...
Forum: Contact Center Applications 05-23-2019, 01:33 PM
Replies: 1
Views: 1,255
Posted By hurdk
have you run a trace on the phone to see what is...

have you run a trace on the phone to see what is happening when it logs in?

have you looked at the logs?
Forum: Messaging 04-22-2019, 01:43 PM
Replies: 3
Views: 1,837
Posted By hurdk
If you are using session manger as the SIP link...

If you are using session manger as the SIP link or connection unlike CMM using direct SIP I believe you can run the traceSM and see what is going on in the session manager when the call forwards or...
Forum: Avaya Aura & Unified Communications 04-11-2019, 02:36 PM
Replies: 5
Views: 1,363
Posted By hurdk
Anytime you change the ip addresses of system...

Anytime you change the ip addresses of system platform you have to back up the CM then remove the template, re ip your VSP then redeploy the template and restore, then make the changes to the CM node...
Forum: Avaya Aura & Unified Communications 04-05-2019, 10:08 AM
Replies: 5
Views: 1,363
Posted By hurdk
I usually see 9000 as the CDR port..... ...

I usually see 9000 as the CDR port.....

change sys cdr and disable the CDR1 so you can then go to change node-names and change the cdr assigned ip address. and of course re enable when you have...
Forum: Small and Medium Business Communications 04-01-2019, 09:01 AM
Replies: 6
Views: 1,911
Posted By hurdk
I am not a IP office tech so I am not familiar...

I am not a IP office tech so I am not familiar but if you can ASA you can list stations then right click on the list and export to a .csv file that can then be sorted and reformatted any way you want.
Forum: Avaya Aura & Unified Communications 03-28-2019, 02:42 PM
Replies: 2
Views: 1,459
Posted By hurdk
correction: this is the latest patch: ...

correction:

this is the latest patch:

ADS-ServicePack-3.0.5.0-601.tar.gz , 3.0.x
...
Forum: Avaya Aura & Unified Communications 03-28-2019, 02:33 PM
Replies: 2
Views: 1,459
Posted By hurdk
A couple of things you can try: 1. Apply the...

A couple of things you can try:

1. Apply the latest patch ADS-ServicePack-3.0.3.0-564.tar.gz and see if you can then pass the test to th ecore
2. Make sure you are not using addresses to old...
Forum: IP Telephony and Convergence 03-20-2019, 02:37 PM
Replies: 3
Views: 1,318
Posted By hurdk
The issue was on the customer network. Once...

The issue was on the customer network.

Once the servers were connected to the same data switch they had no problem communicating or establishing connections to ASM/SMGR, etc. All SIP phones came...
Forum: Telephones, Adjuncts, and Adapters 02-19-2019, 11:19 AM
Replies: 1
Views: 6,320
Posted By hurdk
I use the utility server and setup the DHCP and...

I use the utility server and setup the DHCP and specify the scope and the SSON.

I put the h323 firmware and activate for the h323 phones and make sure the 242 option is setup then setup the SSON...
Forum: Telephones, Adjuncts, and Adapters 02-19-2019, 11:16 AM
Replies: 2
Views: 5,000
Posted By hurdk
Issue resolved...... Off hook needs to be...

Issue resolved......

Off hook needs to be set to "Y" to avoid the phones from locking up.
Forum: IP Telephony and Convergence 01-25-2019, 11:03 AM
Replies: 3
Views: 1,318
Posted By hurdk
I have new info on this since my last post: ...

I have new info on this since my last post:

Each server is connected to a separate data switch. I will be moving the secondary server to the same data switch. I have verified the ports are all in...
Forum: IP Telephony and Convergence 01-14-2019, 12:21 PM
Replies: 8
Views: 4,281
Posted By hurdk
I tried to do that but in the end I had to put...

I tried to do that but in the end I had to put the TLS certs in the firmware directory to get the SIP phones to register to ASM. If you get yours to work do post it.
Forum: IP Telephony and Convergence 01-12-2019, 07:27 PM
Replies: 3
Views: 1,318
Posted By hurdk
Alias ip address for CM 7.1.3 not allowing SSH

Upgrading a single server to dual

AVP,

Works flawlessly in the lab with a POE switch set to customer schema.
.
Once on Customer Network it throws errors and does not allow access via SSH.
...
Forum: Avaya Aura & Unified Communications 01-03-2019, 09:41 AM
Replies: 1
Views: 1,344
Posted By hurdk
I only use ASA at this point to pull some reports...

I only use ASA at this point to pull some reports or for when i am hand hacking an upgrade from 6 to 7/8. You should really be using SMGR if you have that as your go to for CM programming and...
Forum: Messaging 12-21-2018, 09:27 AM
Replies: 1
Views: 1,944
Posted By hurdk
you may be able to change the mailbox to auto...

you may be able to change the mailbox to auto attendant and then use the zero out as the transfer or better yet use call answer to have it sent to the assistants mailbox and answered.
Forum: Avaya Aura & Unified Communications 11-19-2018, 12:10 PM
Replies: 5
Views: 55,438
Posted By hurdk
I would do a show running config on the g450 and...

I would do a show running config on the g450 and save that as a text file in the event you lose any data. ALSO, be sure you save your announcements if any. I have lost those in the past and learned...
Forum: Avaya Aura & Unified Communications 10-15-2018, 08:14 AM
Replies: 1
Views: 2,656
Posted By hurdk
My deployment reflects the same way. I would...

My deployment reflects the same way. I would think this is what should be reflected.

I also see that you cannot establish trust with the standby server, I believe since it's in standby this will...
Showing results 1 to 25 of 63

 
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