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Forum: Contact Center Applications 05-16-2015, 02:58 PM
Replies: 2
Views: 3,367
Posted By abevk
Hi, your settings looks good, this is more...

Hi,

your settings looks good, this is more of an issue of internet explorer and external application container.

Do you really need to close the window when the call is dropped, what if agent is...
Forum: Contact Center Applications 02-09-2015, 04:45 AM
Replies: 5
Views: 3,882
Posted By abevk
Frade2 hi, the easiest way to develop for...

Frade2 hi,

the easiest way to develop for EMC is to enable python scripting.

If I remember correctly, IronPython must be installed on the computer running EMC desktop. In user configuration...
Forum: Contact Center Applications 10-07-2013, 09:15 AM
Replies: 1
Views: 8,764
Posted By abevk
Hi, looks like broken connection with CCE...

Hi,

looks like broken connection with CCE XML Server.

Check XML Server logs, could be bad connection with AES server, from where XML Server get events and posts them to VMS and agent...
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