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Search: Posts Made By: carso12
Forum: Small and Medium Business Communications 08-19-2015, 12:50 PM
Replies: 10
Views: 9,165
Posted By carso12
I just got off the phone with the phone company...

I just got off the phone with the phone company for the 4th time and finally discovered that they had indeed left a voice mail service running on our primary line, so the attendant message people...
Forum: Small and Medium Business Communications 08-19-2015, 10:03 AM
Replies: 10
Views: 9,165
Posted By carso12
For some reason (new member?) the administrator...

For some reason (new member?) the administrator hasn't allowed me private message privileges. Not sure how to correct that issue on the forum. Can I give an email address here that we can...
Forum: Small and Medium Business Communications 08-18-2015, 07:20 AM
Replies: 10
Views: 9,165
Posted By carso12
I have both ext 78 & 79 in Hunt Group 7. The...

I have both ext 78 & 79 in Hunt Group 7. The phone company does not have the features above on the line except as it pertains to their hunting. Whether this is creating an issue I don't know. I...
Forum: Small and Medium Business Communications 08-15-2015, 12:03 PM
Replies: 10
Views: 9,165
Posted By carso12
Ok, I have everything up and running and have one...

Ok, I have everything up and running and have one issue still. It has to do with the Partner voice messaging system. I have only one mailbox set up for extension 10, which has call coverage for...
Forum: Small and Medium Business Communications 07-22-2015, 07:43 AM
Replies: 10
Views: 9,165
Posted By carso12
I can't thank you enough for your help. My...

I can't thank you enough for your help. My terminology of this is my greatest downfall. You are correct in that the phone company calls this feature "Hunting". I would have asked for the wrong...
Forum: Small and Medium Business Communications 07-21-2015, 10:05 AM
Replies: 10
Views: 9,165
Posted By carso12
Thank you for your response. I need another open...

Thank you for your response. I need another open phone line as we get multiple calls during the same time of day and don't want everything going to voicemail. What I'm trying to do is have...
Forum: Small and Medium Business Communications 07-17-2015, 03:06 PM
Replies: 10
Views: 9,165
Posted By carso12
Partner ACS 7.0 Programing question

I am reconfiguring our existing system.

I need to be able to have a call come in on line 1, if it isn't answered or if it is busy to transfer to line 2 and if it still isn't answered, go to voice...
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