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Search: Posts Made By: rchila
Forum: Enterprise PBX Communications Systems 05-05-2014, 08:01 AM
Replies: 5
Views: 17,597
Posted By rchila
Ultimately, the customer would like a custom...

Ultimately, the customer would like a custom greeting before the call is forwarded to Security. Right now it just says General Mailbox and then forwards to Security.

Probably not going to waste...
Forum: Enterprise PBX Communications Systems 04-30-2014, 01:45 PM
Replies: 5
Views: 17,597
Posted By rchila
I status the extension and EC500 is enabled....

I status the extension and EC500 is enabled. Off-PBX Service State:in-service/idle
Service:in-service/on-hook. The SAC is activated, but no extension set on the phone number.

I checked and there...
Forum: Enterprise PBX Communications Systems 04-23-2014, 01:46 PM
Replies: 5
Views: 17,597
Posted By rchila
Automatic Call Forwarding

Hi. I apologize in advance if this is not the right spot to post this message.
I am new to Avaya Admin Support. It's a non VOIP Avaya PBX System.
I have an extension that has EC500 set to forward...
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