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Forum: Contact Center Applications 04-26-2010, 02:20 AM
Replies: 1
Views: 13,947
Posted By akarev
CCE maximum agent?

Where I am can read about how maximum agent Avaya CCE supoort? I am find this information on avaya forum (150 agent). But I am need official documentation about it.
Anybody can help?

Thank you!
Forum: Contact Center Applications 04-12-2010, 03:07 AM
Replies: 2
Views: 15,737
Posted By akarev
Thank you!

Thank you!
Forum: Contact Center Applications 04-08-2010, 04:41 AM
Replies: 2
Views: 15,923
Posted By akarev
CCE and Voice Portal Integration

Hello, I am have a question about integration CCE and Voice Portal. How I can send data from voice portal to CCE. And how send call from voice portal script to cce, only transfer? or VP have special...
Forum: Contact Center Applications 04-08-2010, 04:37 AM
Replies: 2
Views: 15,737
Posted By akarev
Avaya CCE reporting in CMS

Hello, I am have CCE 4.1 and CMS server rev.14. I am configurate IDS connection to CMS. It's ok. And question, where in CMS I can see reports? I am open CMS Supervisor, but I am not see data from...
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