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Search: Posts Made By: crawfos
Forum: IP Telephony and Convergence 03-24-2011, 07:01 AM
Replies: 5
Views: 18,683
Posted By crawfos
For future users, I found the solution. ...

For future users, I found the solution.
Download the file AvayaPhoneInterface.cab from the server.
Open and extract the two files to c:\Windows\System32.
Do Start/Run/CMD, regsvr32 ...
Forum: IP Telephony and Convergence 03-17-2011, 01:20 PM
Replies: 5
Views: 18,683
Posted By crawfos
The probelm is we have user who do not have admin...

The probelm is we have user who do not have admin rights to their machines and cannot install it. I'm looking for a way to install it remotely.
Forum: IP Telephony and Convergence 03-17-2011, 06:37 AM
Replies: 5
Views: 18,683
Posted By crawfos
It's an Active X control that portal asks you to...

It's an Active X control that portal asks you to install the first time you login to Client.
It gives you the This Computer option in your choices for Send and Receive calls using.
Forum: IP Telephony and Convergence 03-10-2011, 09:41 AM
Replies: 5
Views: 18,683
Posted By crawfos
One-X Portal Avaya Phone Interface

I'm trying to install the Avaya Phone Interface software remotely for users who do not have admin rights on their machines. I have downloaded the AvayaPhoneInterface.cab file. How do I get it to...
Forum: Avaya Aura & Unified Communications 11-08-2010, 07:50 AM
Replies: 1
Views: 15,911
Posted By crawfos
Config a PRI for Video

I'm trying to setup a PRI for video use. We have a CM S8720 R5.1 and a Polycom HDX7000. I can make audio calls in and answer them on the Polycom. I haven't tried a video call in yet.
My problem is...
Forum: Contact Center Applications 07-09-2010, 10:01 AM
Replies: 2
Views: 38,789
Posted By crawfos
I got this working with one small glitch. If I...

I got this working with one small glitch. If I run the script on any date other than the first, it uses that date as the start date for the report. I.E. if I run the report today, 7/9, it uses 6/9 as...
Forum: Contact Center Applications 07-07-2010, 07:12 AM
Replies: 2
Views: 38,789
Posted By crawfos
Scripting Monthly CMS Reports

I'm trying to script a montly CMS report for export but it will not work. I've read some information on modifying the script and have tried them all but it still will not run. I have no experience in...
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