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Search: Posts Made By: parke92
Forum: IP Office Contact Center 04-22-2015, 09:31 AM
Replies: 2
Views: 3,993
Posted By parke92
Don't transfer inside of the IVR script but...

Don't transfer inside of the IVR script but simply set a custom task tag in the IVR script if the caller presses one. Then in the task flow analyze that task tag and if they pressed one, transfer to...
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