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Forum: Contact Center Applications 11-14-2017, 12:43 AM
Replies: 0
Views: 1,209
Posted By ahmedabdulla
Third Party Recording for AACC

Good Afternoon Sir
One of my customer needs to record from AACC using third party call recording application (Its name is Incontact- Part of Nice) . I think he needs to have the following licenses...
Forum: Avaya Aura & Unified Communications 11-12-2017, 10:59 AM
Replies: 0
Views: 1,860
Posted By ahmedabdulla
Third Party Recording for AACC

Good Afternoon Sir
A customer has AACC R6 . He needs to use third party recording software. To do this I think I need to add the following license . Is that true ?

Product Material Code:229704 ...
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