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Forum: Contact Center Applications 06-25-2019, 09:04 AM
Replies: 2
Views: 351
Posted By hurdk
If you are getting a response like " Cannot...

If you are getting a response like " Cannot complete command"

Then you may have corruption. You will need to figure out what object the list is stopping at and check the object before and after...
Forum: Contact Center Applications 05-23-2019, 12:33 PM
Replies: 1
Views: 208
Posted By hurdk
have you run a trace on the phone to see what is...

have you run a trace on the phone to see what is happening when it logs in?

have you looked at the logs?
Forum: Messaging 04-22-2019, 12:43 PM
Replies: 3
Views: 830
Posted By hurdk
If you are using session manger as the SIP link...

If you are using session manger as the SIP link or connection unlike CMM using direct SIP I believe you can run the traceSM and see what is going on in the session manager when the call forwards or...
Forum: Avaya Aura & Unified Communications 04-11-2019, 01:36 PM
Replies: 5
Views: 815
Posted By hurdk
Anytime you change the ip addresses of system...

Anytime you change the ip addresses of system platform you have to back up the CM then remove the template, re ip your VSP then redeploy the template and restore, then make the changes to the CM node...
Forum: Avaya Aura & Unified Communications 04-05-2019, 09:08 AM
Replies: 5
Views: 815
Posted By hurdk
I usually see 9000 as the CDR port..... ...

I usually see 9000 as the CDR port.....

change sys cdr and disable the CDR1 so you can then go to change node-names and change the cdr assigned ip address. and of course re enable when you have...
Forum: Small and Medium Business Communications 04-01-2019, 08:01 AM
Replies: 6
Views: 830
Posted By hurdk
I am not a IP office tech so I am not familiar...

I am not a IP office tech so I am not familiar but if you can ASA you can list stations then right click on the list and export to a .csv file that can then be sorted and reformatted any way you want.
Forum: Avaya Aura & Unified Communications 03-28-2019, 01:42 PM
Replies: 2
Views: 1,066
Posted By hurdk
correction: this is the latest patch: ...

correction:

this is the latest patch:

ADS-ServicePack-3.0.5.0-601.tar.gz , 3.0.x
...
Forum: Avaya Aura & Unified Communications 03-28-2019, 01:33 PM
Replies: 2
Views: 1,066
Posted By hurdk
A couple of things you can try: 1. Apply the...

A couple of things you can try:

1. Apply the latest patch ADS-ServicePack-3.0.3.0-564.tar.gz and see if you can then pass the test to th ecore
2. Make sure you are not using addresses to old...
Forum: IP Telephony and Convergence 03-20-2019, 01:37 PM
Replies: 3
Views: 827
Posted By hurdk
The issue was on the customer network. Once...

The issue was on the customer network.

Once the servers were connected to the same data switch they had no problem communicating or establishing connections to ASM/SMGR, etc. All SIP phones came...
Forum: Telephones, Adjuncts, and Adapters 02-19-2019, 10:19 AM
Replies: 1
Views: 5,083
Posted By hurdk
I use the utility server and setup the DHCP and...

I use the utility server and setup the DHCP and specify the scope and the SSON.

I put the h323 firmware and activate for the h323 phones and make sure the 242 option is setup then setup the SSON...
Forum: Telephones, Adjuncts, and Adapters 02-19-2019, 10:16 AM
Replies: 2
Views: 3,949
Posted By hurdk
Issue resolved...... Off hook needs to be...

Issue resolved......

Off hook needs to be set to "Y" to avoid the phones from locking up.
Forum: IP Telephony and Convergence 01-25-2019, 10:03 AM
Replies: 3
Views: 827
Posted By hurdk
I have new info on this since my last post: ...

I have new info on this since my last post:

Each server is connected to a separate data switch. I will be moving the secondary server to the same data switch. I have verified the ports are all in...
Forum: IP Telephony and Convergence 01-14-2019, 11:21 AM
Replies: 6
Views: 2,889
Posted By hurdk
I tried to do that but in the end I had to put...

I tried to do that but in the end I had to put the TLS certs in the firmware directory to get the SIP phones to register to ASM. If you get yours to work do post it.
Forum: IP Telephony and Convergence 01-12-2019, 06:27 PM
Replies: 3
Views: 827
Posted By hurdk
Alias ip address for CM 7.1.3 not allowing SSH

Upgrading a single server to dual

AVP,

Works flawlessly in the lab with a POE switch set to customer schema.
.
Once on Customer Network it throws errors and does not allow access via SSH.
...
Forum: Avaya Aura & Unified Communications 01-03-2019, 08:41 AM
Replies: 1
Views: 861
Posted By hurdk
I only use ASA at this point to pull some reports...

I only use ASA at this point to pull some reports or for when i am hand hacking an upgrade from 6 to 7/8. You should really be using SMGR if you have that as your go to for CM programming and...
Forum: Messaging 12-21-2018, 08:27 AM
Replies: 1
Views: 1,002
Posted By hurdk
you may be able to change the mailbox to auto...

you may be able to change the mailbox to auto attendant and then use the zero out as the transfer or better yet use call answer to have it sent to the assistants mailbox and answered.
Forum: Avaya Aura & Unified Communications 11-19-2018, 11:10 AM
Replies: 5
Views: 53,337
Posted By hurdk
I would do a show running config on the g450 and...

I would do a show running config on the g450 and save that as a text file in the event you lose any data. ALSO, be sure you save your announcements if any. I have lost those in the past and learned...
Forum: Avaya Aura & Unified Communications 10-15-2018, 07:14 AM
Replies: 1
Views: 2,364
Posted By hurdk
My deployment reflects the same way. I would...

My deployment reflects the same way. I would think this is what should be reflected.

I also see that you cannot establish trust with the standby server, I believe since it's in standby this will...
Forum: Avaya Aura & Unified Communications 10-11-2018, 10:05 AM
Replies: 2
Views: 1,327
Posted By hurdk
Usually you just stop the virtual machine....then...

Usually you just stop the virtual machine....then take a snapshot.

I can tell you that I normally just go to SDM client and stop the virtual machine.

then I go to the host via web gui and...
Forum: IP Telephony and Convergence 09-14-2018, 08:44 AM
Replies: 5
Views: 1,668
Posted By hurdk
is this CM or IP Office? On CM something...

is this CM or IP Office?

On CM something like this happens when you leave on hook dialing to "N"

Not sure if this helps.....
Forum: IP Telephony and Convergence 08-06-2018, 01:05 PM
Replies: 0
Views: 956
Posted By hurdk
CM 7.x 9408 digital phone issue

I installed 2 systems and found when I had 9408 sets installed with either a DL360 server or an S8300E I would get the same issue from the digital phones.

you hit a button other than the...
Forum: IP Telephony and Convergence 07-31-2018, 11:05 AM
Replies: 2
Views: 1,233
Posted By hurdk
I'll be doing a few soon......keep you posted.

I'll be doing a few soon......keep you posted.
Forum: IP Telephony and Convergence 06-21-2018, 10:26 AM
Replies: 1
Views: 1,400
Posted By hurdk
Is someone or something else logging this phone...

Is someone or something else logging this phone in somewhere else? Perhaps its a softphone on someones laptop or pc?

Have you tried to remove the station wait 5 minutes and add it back?

If you...
Forum: Messaging 05-21-2018, 10:45 AM
Replies: 8
Views: 6,620
Posted By hurdk
SIGNALING GROUP Group Number: 10 ...

SIGNALING GROUP

Group Number: 10 Group Type: sip
IMS Enabled? n Transport Method: tcp
Q-SIP? n
IP Video? n Enforce SIPS URI...
Forum: IP Telephony and Convergence 05-10-2018, 01:14 PM
Replies: 14
Views: 28,597
Posted By hurdk
I have been involved in a number of...

I have been involved in a number of implementations of SMGR from 6-7 and have only seen 1 system that was HA. I have seen mostly certificate issues when I do see a problem or in some cases have to...
Showing results 1 to 25 of 56

 
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