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Search: Posts Made By: maxvasquezcacho
Forum: Avaya Aura & Unified Communications 08-25-2015, 06:23 PM
Replies: 2
Views: 4,661
Posted By maxvasquezcacho
Well: Definitely, it can't be done without...

Well:

Definitely, it can't be done without AES. So I need AES and TSAPI licenses for each user.

However, I have two more questions:

- Also, do I need the ASAI license?
- Can I use AES...
Forum: Avaya Aura & Unified Communications 08-25-2015, 02:50 PM
Replies: 2
Views: 4,661
Posted By maxvasquezcacho
I found a way to put 'r' in the CDR field on the...

I found a way to put 'r' in the CDR field on the trunk-group option.

However, now I need to record the missed calls from internal extensions. I added some extension to the intra-switch, but the...
Forum: Avaya Aura & Unified Communications 08-24-2015, 04:29 PM
Replies: 2
Views: 4,661
Posted By maxvasquezcacho
CDR Missed Calls

Hello Everyone:

Does any one know about showing "missed calls/unanswered calls" in CDR data on avaya communication manager 6.3?

Thanks in advance
Forum: Avaya Aura & Unified Communications 07-11-2015, 12:34 PM
Replies: 1
Views: 2,894
Posted By maxvasquezcacho
Aura Support license question

Hello,

Does anyone know what kind of support license is the:

187936 ADV SEG LIC WITH MEDIA

Thanks in advance
Forum: IP Office Contact Center 07-01-2015, 05:45 PM
Replies: 4
Views: 2,926
Posted By maxvasquezcacho
Thanks a lot. It worked for me too.

Thanks a lot.

It worked for me too.
Forum: Small and Medium Business Communications 07-01-2015, 03:56 PM
Replies: 10
Views: 6,908
Posted By maxvasquezcacho
Dear oiduran: It doesn't work that way...

Dear oiduran:

It doesn't work that way either.

We hope that Avaya Team Support take that option back again.
Forum: Small and Medium Business Communications 04-26-2015, 10:46 PM
Replies: 1
Views: 5,610
Posted By maxvasquezcacho
If you want to restrict an special user you need...

If you want to restrict an special user you need to create the shortcode 0011xxxxxxxxxxx in the user's profile.

If you want to restrict a bunch of users, then you need to create a user's right...
Forum: Avaya Aura & Unified Communications 04-26-2015, 10:33 PM
Replies: 2
Views: 4,100
Posted By maxvasquezcacho
Cor + SIP Trunk

Hello,

I have a sip trunk between CM and CS1K. The CS1K is connected to the PSTN so when a CM's user makes an outbound call to the PSTN it goes to the SIP trunk and then to the CS1K to reach the...
Forum: IP Telephony and Convergence 03-26-2015, 02:05 PM
Replies: 5
Views: 3,396
Posted By maxvasquezcacho
Why don't you try to press the "-" volume button...

Why don't you try to press the "-" volume button until the third or second bar.
Forum: IP Telephony and Convergence 03-26-2015, 01:36 PM
Replies: 1
Views: 2,720
Posted By maxvasquezcacho
On the phone message Avaya 9640

Hi guys:

I have an IPO500v2 Rls 9.1.

I don't know what the user's done, but when I call him I see in my phone's screen the message "on the phone".

Then when I see the user's phone I see a...
Forum: Avaya Aura & Unified Communications 12-01-2014, 10:36 AM
Replies: 6
Views: 12,243
Posted By maxvasquezcacho
Hi, guys. I found the solution. In SMGR...

Hi, guys.

I found the solution. In SMGR 6.3.8 and above you need to install an ps-comm-profile-migration-6.2.6. There is a document that shows you how to configure Presence services in SMGR...
Forum: Avaya Aura & Unified Communications 11-29-2014, 03:59 PM
Replies: 6
Views: 12,243
Posted By maxvasquezcacho
Hi guys I have a problem. I forgot to...

Hi guys

I have a problem. I forgot to configured de following presence parameters:

Domain Substitution - From: @<user domain>.
Domain Substitution - To: @pres.ips.avaya.com.

I applied the...
Forum: IP Telephony and Convergence 07-03-2014, 10:45 AM
Replies: 2
Views: 9,385
Posted By maxvasquezcacho
You need to enable the IP video softphone in the...

You need to enable the IP video softphone in the extention options via SMGR not SAT

Regards
Forum: Avaya Aura & Unified Communications 11-20-2013, 12:20 PM
Replies: 2
Views: 13,171
Posted By maxvasquezcacho
I believe that for SIP Trunking you're going to...

I believe that for SIP Trunking you're going to need Session Manager.

Regards.
Forum: Avaya Aura & Unified Communications 11-20-2013, 12:06 PM
Replies: 6
Views: 12,243
Posted By maxvasquezcacho
Guys...I've got the same issue, I have MES 6.2.2...

Guys...I've got the same issue, I have MES 6.2.2 and I patched everything with the latest and nothing seems to work.

Any ideas?
Forum: Small and Medium Business Communications 09-23-2013, 08:50 AM
Replies: 0
Views: 7,268
Posted By maxvasquezcacho
dial too slow no authorization code request

Hi guys

I came across with this issue with user rights.

I have a user rights with only local calls allowed, and everything else blocked. If a user wants to dial a cell phone, then the IPO will...
Forum: IP Telephony and Convergence 08-29-2013, 03:55 PM
Replies: 3
Views: 13,926
Posted By maxvasquezcacho
Yes, the button doesn't respond when I want to...

Yes, the button doesn't respond when I want to mute while I'm in a call.

The client only wants to have two H.323 telephones, so I have the problems with them.

Where do I can find "Mute Button...
Forum: IP Telephony and Convergence 08-22-2013, 12:33 PM
Replies: 1
Views: 13,583
Posted By maxvasquezcacho
Hope this helps

hope this help you.

http://www.ipofficeinfo.com/pdf/SSLVPNSolutionsGuide.pdf
Forum: IP Telephony and Convergence 08-22-2013, 12:26 PM
Replies: 3
Views: 13,926
Posted By maxvasquezcacho
Avaya 9620L H.323 mute button problem

Hi guys

I've got a problem with a 9620 H.323 mute button problem.

The phone was working ok with SIP firmware, however the customer wants to be an H.323 phone, so I converted the phone, but the...
Forum: Avaya Aura & Unified Communications 05-09-2013, 03:11 PM
Replies: 2
Views: 14,398
Posted By maxvasquezcacho
Also, I'm not sure if I need H.323 license in...

Also, I'm not sure if I need H.323 license in order to get this work.

Thanks in advance
Forum: Avaya Aura & Unified Communications 05-09-2013, 10:28 AM
Replies: 2
Views: 14,398
Posted By maxvasquezcacho
Communication manager messaging problems

Hi guys:

I have some problems with CMM messaging. I have a CM in a S8300D. I configured and everything went well, but when I call to the 5100 (hunt grouo number for the CMM) I can hear the classic...
Forum: Small and Medium Business Communications 01-10-2013, 07:25 AM
Replies: 5
Views: 15,342
Posted By maxvasquezcacho
The password is to make outbound calls, I mean...

The password is to make outbound calls, I mean the customer whats to dial 68 + password + number.

Is this posible?

Thanks in advance.
Forum: Small and Medium Business Communications 01-07-2013, 07:59 AM
Replies: 5
Views: 15,342
Posted By maxvasquezcacho
Any ideas?....Please Help me. Thanks in advance

Any ideas?....Please Help me. Thanks in advance
Forum: Small and Medium Business Communications 12-06-2012, 01:42 PM
Replies: 5
Views: 15,342
Posted By maxvasquezcacho
Dial Pattern

Hi everyone!

I've got a client who is migrating from BCM to IP Office. He's asking about the dial pattern, because he wants to maintain the classic BCM's dial: 68 + password + number.

Here...
Forum: Telephones, Adjuncts, and Adapters 11-19-2012, 12:41 PM
Replies: 4
Views: 21,271
Posted By maxvasquezcacho
Hi Guys! I've got an answer about the one-x...

Hi Guys!

I've got an answer about the one-x Attendandt:

I'm working in a Hotel and we have Avaya Mes solution deployed. In the AYS (At your service) area need to configure the DND and the wake...
Showing results 1 to 25 of 32

 
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