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Search: Posts Made By: piya
Forum: Avaya Aura & Unified Communications 06-26-2011, 09:07 AM
Replies: 1
Views: 13,846
Posted By piya
OneX Portal sync users with Child Domain

Hi All,

My customer site have childs domain. How can i sync OneX Portal with child domain for users account? Now i can be sync users with root ad and add contacts with childs domain only. Please...
Forum: Contact Center Applications 04-24-2011, 08:24 PM
Replies: 6
Views: 19,391
Posted By piya
As try your suggest, This command isn't...

As try your suggest, This command isn't recognized. Do you have to next step: and i would like to know what type of your CTI Link for CCE (asai-ip or adj-ip or ...)?
Forum: Contact Center Applications 04-19-2011, 09:56 PM
Replies: 6
Views: 19,391
Posted By piya
How to make sure to turned on agent state in the...

How to make sure to turned on agent state in the CM? for another (VDN, ACD Split), It's monitor and display normally. i have to disable multicast.
Forum: Contact Center Applications 04-19-2011, 05:35 AM
Replies: 6
Views: 19,391
Posted By piya
I face same your problem about cce presence...

I face same your problem about cce presence doens't any update agent state but another feature is workable. my cce version 5.0.2.

Piya
Forum: Contact Center Applications 03-07-2011, 10:50 PM
Replies: 1
Views: 15,075
Posted By piya
Exclamation CCE MS CRM Connector doesn't workable

Hi,
I have to try all setting on MS CRM Connector for CCE Desktop. I face problem as detail below.
1. Webservice Directly: It's exact condition for searching.
2. Phonebook Synchronizer: It's slow...
Forum: Contact Center Applications 03-07-2011, 10:23 PM
Replies: 1
Views: 16,270
Posted By piya
For my problem, I face CCE Desktop with iClarity...

For my problem, I face CCE Desktop with iClarity had auto answering for some call. i have disabled auto answer on station.
Forum: Contact Center Applications 02-11-2011, 02:38 AM
Replies: 3
Views: 16,768
Posted By piya
Hi All, I'm sure to do correctly step as...

Hi All,

I'm sure to do correctly step as all document guide but i face error on Event Viewer after restart IIS ("iisreset" command) as detail below....
Forum: Contact Center Applications 12-16-2010, 08:02 AM
Replies: 2
Views: 15,086
Posted By piya
Alex, For my experience, I face same your...

Alex,

For my experience, I face same your problem on AIC 7.0.5. I have to use Generate Windows Application instead of Reconfig on Database Administration. It's just upload ccq.adl only. However...
Showing results 1 to 8 of 8

 
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