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Search: Posts Made By: sulli83
Forum: IP Telephony and Convergence 02-20-2015, 09:33 AM
Replies: 2
Views: 8,610
Posted By sulli83
Agent login problem...

You should "list agents staffed" to see if the agent ID is still logged on elsewhere ..or never logged off from prior use ...also try removing the passwords if you have any programmed in the agent...
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