Avaya Support Forums  

Go Back   Avaya Support Forums > Search Forums

Showing results 1 to 2 of 2
Search took 0.00 seconds.
Search: Posts Made By: suare73
Forum: IP Office Contact Center 09-24-2020, 11:50 PM
Replies: 0
Views: 8,497
Posted By suare73
Ipocc - salesforce. Call duration in call logs

Hi! I have an IPOCC and it's integrated with salesforce, actually works fine but we have a problem. When you do o recieve a call a call log is created in "task objects". The following fields are...
Forum: Small and Medium Business Communications 07-04-2019, 04:15 PM
Replies: 2
Views: 5,876
Posted By suare73
trouble with incoming calls

I have Avaya communicator for web working with salesforce. Salesforce can record the outgoing calls but doesn´t record the incoming calls, in the documentation I read that we have to allow the...
Showing results 1 to 2 of 2

Forum Jump

All times are GMT -7. The time now is 09:00 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.