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Search: Posts Made By: wellington35
Forum: Small and Medium Business Communications 01-09-2018, 03:22 AM
Replies: 4
Views: 910
Posted By wellington35
What happens when dial across to Side B?. How are...

What happens when dial across to Side B?. How are these sites Connected? Show us a screenshot of the Automated Attendant and transfer options.
Forum: Small and Medium Business Communications 12-04-2017, 07:13 PM
Replies: 1
Views: 1,133
Posted By wellington35
Marty did you get this resolved?

Marty did you get this resolved?
Forum: Messaging 12-04-2017, 07:10 PM
Replies: 8
Views: 3,184
Posted By wellington35
Hawles did you get this working? or still need...

Hawles did you get this working? or still need help?
Forum: IP Telephony and Convergence 12-04-2017, 07:03 PM
Replies: 8
Views: 1,786
Posted By wellington35
Try pressing *36 twice, this will force the user...

Try pressing *36 twice, this will force the user to log off and back on. Better yet you might want to press *35*ext*password# of that particular user.

I have seen this issue emerge with VPN phones...
Forum: Small and Medium Business Communications 01-12-2017, 06:36 PM
Replies: 5
Views: 1,438
Posted By wellington35
Mitch can you tell us how many DS phones and...

Mitch can you tell us how many DS phones and Model that you are using?

Are you using Preferred Edition?

Assuming that you have 3 DS8 in total, make sure that the IP500V2 is able to upgrade all...
Forum: IP Telephony and Convergence 10-18-2016, 07:12 AM
Replies: 1
Views: 1,885
Posted By wellington35
To manage IP Office you need either...

To manage IP Office you need either IPO-Web-Manager, IPOffice Manager Lite or the full version of the IP Office Manager. In regards to your question, if you are establishing a VPN connection, and are...
Forum: Small and Medium Business Communications 08-12-2016, 06:12 PM
Replies: 1
Views: 2,068
Posted By wellington35
The Embedded voicemail does housekeeping every 24...

The Embedded voicemail does housekeeping every 24 hours. By deleting the user the system should also clean the mailbox info.
Forum: IP Office Contact Center 08-09-2016, 03:15 AM
Replies: 3
Views: 1,289
Posted By wellington35
What do you want accomplish? - Are there any...

What do you want accomplish? - Are there any issues?
Forum: Small and Medium Business Communications 08-03-2016, 03:16 AM
Replies: 2
Views: 1,974
Posted By wellington35
Alex. These are two similar Ethernet Interfaces...

Alex. These are two similar Ethernet Interfaces of which can be use similarly.
Forum: IP Telephony and Convergence 08-02-2016, 03:39 AM
Replies: 4
Views: 5,356
Posted By wellington35
It sounds that you have two different issues...

It sounds that you have two different issues here.

Incoming Calls routed directly to Voicemail. - Check with your ITSP and find out your DNIS digits.

Outbound getting waiting for line - Check...
Forum: Small and Medium Business Communications 08-02-2016, 03:26 AM
Replies: 3
Views: 3,487
Posted By wellington35
Farza you are almost there, if the DID matches...

Farza you are almost there, if the DID matches the extension you might want to change the telephone number to be 987555E
E= extension ID.
Forum: IP Telephony and Convergence 08-02-2016, 03:14 AM
Replies: 4
Views: 2,825
Posted By wellington35
If this is a MS Windows machine, ensure that you...

If this is a MS Windows machine, ensure that you have it in the Startup Menu folder
Forum: Small and Medium Business Communications 08-02-2016, 03:11 AM
Replies: 4
Views: 2,618
Posted By wellington35
how is your ICR configured?

how is your ICR configured?
Forum: Avaya Aura & Unified Communications 07-12-2016, 06:57 PM
Replies: 1
Views: 2,175
Posted By wellington35
Hey Peter *84xx is what you are looking for. ...

Hey Peter *84xx is what you are looking for.

For your first Auto Attendant *8401.
Forum: IP Telephony and Convergence 05-12-2016, 03:28 AM
Replies: 1
Views: 2,771
Posted By wellington35
A quick troubleshooting technique = Unplug the...

A quick troubleshooting technique =
Unplug the IP Phone and plug your laptop with the same IP Settings on it and see if you can ping the Call Server.
Forum: Small and Medium Business Communications 05-12-2016, 03:11 AM
Replies: 2
Views: 1,960
Posted By wellington35
Have you checked your VCM resources and licenses?

Have you checked your VCM resources and licenses?
Forum: Small and Medium Business Communications 05-12-2016, 03:05 AM
Replies: 4
Views: 2,218
Posted By wellington35
You have to be more specific. What are you trying...

You have to be more specific. What are you trying to do?
Forum: Small and Medium Business Communications 05-12-2016, 03:03 AM
Replies: 4
Views: 2,143
Posted By wellington35
The initial registration requests come from the...

The initial registration requests come from the IP Phones not form the IP Office. To stop an IP Phone from sending registration requests out to the Call Server you must erase its values back to...
Forum: IP Telephony and Convergence 05-06-2016, 03:07 AM
Replies: 3
Views: 3,673
Posted By wellington35
Avaya has a marketplace where you can pick and...

Avaya has a marketplace where you can pick and choose as you like=

https://www.devconnectmarketplace.com/search?search%5Bcategory_id%5D=31

I do recommend Xima, these folks are very helpful and...
Forum: Small and Medium Business Communications 05-03-2016, 11:11 AM
Replies: 1
Views: 2,448
Posted By wellington35
Start by unplugging all connections from the...

Start by unplugging all connections from the control unit (mark your cables before doing this)

Now that you have all expansion modules, daughter cards out of the control unit. Boot up and see if...
Forum: IP Telephony and Convergence 05-01-2016, 12:18 PM
Replies: 2
Views: 2,516
Posted By wellington35
Are you trying to log traces through Monitor or...

Are you trying to log traces through Monitor or Syslog?
Forum: Small and Medium Business Communications 05-01-2016, 12:17 PM
Replies: 3
Views: 5,092
Posted By wellington35
Verify that your trunk group is assign to the...

Verify that your trunk group is assign to the first 8 channels only.

The by default the trunk hunts ascending for outbound, and descending for inbound. To change this you must change 23-1 to 23-1...
Forum: Avaya Aura & Unified Communications 03-16-2016, 03:14 AM
Replies: 2
Views: 3,554
Posted By wellington35
Make sure to have the same CODEC between UAs as...

Make sure to have the same CODEC between UAs as well as CM and SMS
Forum: Messaging 03-08-2016, 02:48 AM
Replies: 2
Views: 10,939
Posted By wellington35
The installation guide regularly lists the...

The installation guide regularly lists the minimum requirements. Going from a Generation 7 to a 9 will make the MM work smoother.
Forum: Mobile Communications 02-14-2016, 11:23 AM
Replies: 1
Views: 9,963
Posted By wellington35
Check the repeaters, phone software and distance...

Check the repeaters, phone software and distance between antennas. Try simulating the same setup but use an analog station and an analog standard cordless handset to see if the problem is...
Showing results 1 to 25 of 42

 
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