Avaya Support Forums  

Go Back   Avaya Support Forums > Search Forums

Showing results 1 to 2 of 2
Search took 0.00 seconds.
Search: Posts Made By: kgerhold217
Forum: IP Office Contact Center 02-16-2017, 05:21 AM
Replies: 7
Views: 4,298
Posted By kgerhold217
Something to think about

It almost sounds like twinning would work for this if you could get the IPOCC to pass the caller id of the caller to the IPO when connecting with the external destination. Just to see what is passed...
Forum: IP Office Contact Center 02-15-2017, 12:24 PM
Replies: 7
Views: 4,298
Posted By kgerhold217
Try this

They adding caller ID to the Contact Center Extension in IP Office either through short codes or SIP information on the user.
Showing results 1 to 2 of 2

 
Forum Jump

All times are GMT -7. The time now is 06:01 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.