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Forum: Contact Center Applications 03-21-2013, 04:06 AM
Replies: 7
Views: 14,006
Posted By wawior

It's nice to hear that!

So this AML vs SIP difference is relevant only for incomming Voice?

What about incomming MM contacts? Can we do screen popup in that case without developing custom app?...
Forum: Contact Center Applications 03-21-2013, 03:08 AM
Replies: 7
Views: 14,006
Posted By wawior

But actually it works only in SIP AACC - Am I right?

In AML You probably need to develope some app using CCT SDK.

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