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Forum: Contact Center Applications 07-24-2013, 05:38 AM
Replies: 1
Views: 10,040
Posted By bkumarv

Hi Anupam,

The error is due to bad BIT version of the Cognos installer. For a windows 64 BIT OS
Cognos 64 bit installer should be downloaded and used.

Forum: Contact Center Applications 12-26-2011, 04:39 AM
Replies: 3
Views: 19,336
Posted By bkumarv


I am assuming that the CCT is unable to connect to the ACR.

There are couple of fields which needs to be taken care for this Integration.

Ensure the config mentioned below is correct...
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