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Search: Posts Made By: lsijun
Forum: IP Office Contact Center 08-17-2015, 09:14 PM
Replies: 2
Views: 1,942
Posted By lsijun
IPOCC questions

Can our IPOCC historical or real time reporting do the following?

1)No. of calls made in the IVR for each options

2)No. of abandoned calls in each IVR in each option

3)To identify each...
Forum: Small and Medium Business Communications 06-03-2015, 10:38 PM
Replies: 2
Views: 6,481
Posted By lsijun
System not running System SD primary software.

Hi guys,

During the initial installation of ip office, had anyone encountered, "System not running System SD primary software." at the start up where we can broadcast ip address to find our IP...
Forum: IP Office Contact Center 06-02-2015, 11:48 PM
Replies: 2
Views: 2,713
Posted By lsijun
Attached is the VMware requirements for IPOCC...

Attached is the VMware requirements for IPOCC 9.1.

Would there be any changes if it were to be IPOCC 9.1.2?
Forum: IP Office Contact Center 06-02-2015, 11:25 PM
Replies: 2
Views: 2,713
Posted By lsijun
VMware specifications for IPOCC

Hi guys,

Do you guys have the VMware specifications document for IPOCC?
Forum: IP Office Contact Center 05-26-2015, 11:00 PM
Replies: 2
Views: 1,795
Posted By lsijun
Can IPOCC support Mac?

Hi all,

Can IPOCC agent interface work on Mac?

If no, is there any version in future that will GA for IPOCC-Mac interface compatibility?
Forum: IP Office Contact Center 05-25-2015, 06:37 PM
Replies: 3
Views: 2,122
Posted By lsijun
IPOCC Email’s Activity Diagram and System Sequence Diagram

Hi guys,

Do you guys have the IPOCC Email’s Activity Diagram and System Sequence Diagram?

Can I check if SSL/TLS is support in IPOCC R9.1.2?

If Yes, could you guys share with me when is the...
Forum: IP Office Contact Center 05-17-2015, 09:44 PM
Replies: 4
Views: 3,767
Posted By lsijun
Office 365 integration with IPOCC email channel

Hi all,

May I ask if IPOCC can be integrated with Office 365?

Understand that IPOCC email channel can support SMTP, POP3, IMAP4. Would like to confirm if IPOCC can be integrated with Office...
Showing results 1 to 7 of 7

 
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