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Search took 0.01 seconds. Search: Posts Made By: dupl
Forum: IP Telephony and Convergence 12-11-2012, 04:45 PM
Replies: 1
Views: 10,011
Posted By dupl
Avaya technical engineer opportunity in South-Africa

Hi All,

First of all,apologies if this post is in the incorrect forum

We are looking to employee a high level engineer which will be based in South-Africa

Certification is a must and...
Forum: Telephones, Adjuncts, and Adapters 10-24-2012, 03:40 PM
Replies: 1
Views: 14,555
Posted By dupl
One-way Audio

Hi,
Can you please provide more detail in your setup and usage of connected devices
Forum: Telephones, Adjuncts, and Adapters 10-24-2012, 03:38 PM
Replies: 5
Views: 16,563
Posted By dupl
Firmware

Hi,
What is the problem with the current setup...Are you making use of Auto-in for call centre and headset
Forum: IP Telephony and Convergence 10-24-2012, 03:37 PM
Replies: 2
Views: 11,326
Posted By dupl
IP Network Region setups

Hi,
Is there a specific reason for this kind of setup..?
Can you please advise on what your end goal will be
Forum: IP Telephony and Convergence 10-10-2012, 05:27 PM
Replies: 1
Views: 11,042
Posted By dupl
Call Forward

Hi,
Getting it to cover to first number is not a issue...I will suggest you play around with "sys par cover" on the 2nd page...there is a option there which I used long ago and it was something to...
Forum: Contact Center Applications 10-04-2012, 04:03 PM
Replies: 3
Views: 11,228
Posted By dupl
CMS Error

This seems like a version mismatch set on Supervisor...What version of CMS is installed and what version is specified on your supervisor connection
Forum: IP Telephony and Convergence 10-03-2012, 06:53 PM
Replies: 2
Views: 11,896
Posted By dupl
Change COR

I know this will be an extra app installed but try to make use of AVAYA ACCCM as this will also allow for customer enhanced service.This app will be able to do this for you
Forum: Telephones, Adjuncts, and Adapters 09-29-2012, 06:26 PM
Replies: 1
Views: 20,202
Posted By dupl
Diconnect

Hi,

Seems like this is for Call Centre...Why are you guys using Softphones for Agents and not something like One-X Agent or IP Agent
Forum: IP Telephony and Convergence 09-29-2012, 06:24 PM
Replies: 2
Views: 11,593
Posted By dupl
Dial Extensions

Hi,

This is possible by setting dial plan and then do some fancy digit minupulation from there to other screens however it can become messy and restricted if many locations are involved
What is...
Forum: IP Telephony and Convergence 09-29-2012, 06:20 PM
Replies: 1
Views: 13,163
Posted By dupl
Net Regions

Hi,

Do a "disp failed ip-network-reg"
It should show failed connections...Make sure net regions are connected via a suitable codec to each other.
Attach maybe screens of regions
Forum: Messaging 06-28-2012, 05:35 PM
Replies: 2
Views: 16,108
Posted By dupl
Outlook Integration

Hi,

Not in front of a system currently but I know that it needs to be enabled in Messaging as POP 3 and IMAP is disabled..If I remember correctly it is somewhere under "General options"
Forum: IP Telephony and Convergence 06-08-2012, 06:42 PM
Replies: 4
Views: 12,165
Posted By dupl
AVAYA Utility Server R6.2

Hi All,

I do understand that utlity Server can be a standalone option now but only on AVAYA provided Server.
Does anyone know if there is a option for Customer provided Server for utility...
Forum: Enterprise PBX Communications Systems 06-08-2012, 06:40 PM
Replies: 1
Views: 14,444
Posted By dupl
AVAYA Utility Server R6.2

Hi All,

I do understand that Utility Server can be standalone now for Customers on AVAYA provided servers.
Does anyone know if if it can be used on Customer Provided Servers as yet???
Forum: IP Telephony and Convergence 03-01-2011, 07:04 AM
Replies: 2
Views: 56,499
Posted By dupl
IP Phones Discovering

Hi All,

I have a problem where phones go into the discover mode when you logoff the user and try to login once again.
This happens on over 10 000 extensions and more than 7 locations World Wide...
Forum: Contact Center Applications 08-09-2010, 03:20 PM
Replies: 1
Views: 16,474
Posted By dupl
AES Upgrade(Migrate)

Hey ALL,

I surely hope SOMEONE can answer my question.......I am migrating a customer from AES 3.1.5 S8500C to AES 5.2(System platform S8800)....
Now I have installed AES and it is all happy...
Forum: Contact Center Applications 08-02-2010, 05:52 AM
Replies: 1
Views: 16,171
Posted By dupl
TN2501 Increase....

Hey All,

I have a question....did a upgrade from CM 3.1.4 and my "max announcements" haven`t increased from 10 to 128....
We however didn`t upgrade the Call Centre part as the customer is moving...
Forum: ARCHIVE - Support Site Feedback Community 05-26-2010, 07:38 AM
Replies: 2
Views: 12,627
Posted By dupl
Talking Instant Messaging Real Time Chat

I think to advance this forum even more with technical queries....etc
A Real Time chat would be great as you can discuss the problem in real time(privately)...and when done be prompted to add...
Showing results 1 to 17 of 17

 
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