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Forum: Small and Medium Business Communications 07-14-2015, 04:01 PM
Replies: 4
Views: 4,581
Posted By armit2
Sorry if i wasn't clear, and yes we use '9' for...

Sorry if i wasn't clear, and yes we use '9' for outside calls.I tried the short code option and it is currently working. I will update if there are any other issues. I had considered that '0 group'...
Forum: Small and Medium Business Communications 07-14-2015, 10:36 AM
Replies: 4
Views: 4,581
Posted By armit2
There are some specific users using *FWD0 as a...

There are some specific users using *FWD0 as a short code with a telephone number of 100=100. But some people have a short code of *FWD0 and a telephone number of 209=208 or some full 12 digit...
Forum: Small and Medium Business Communications 07-13-2015, 12:34 PM
Replies: 4
Views: 4,581
Posted By armit2
Dialing "0" produces busy tone

Every user in every group gets a busy signal whenever they try dialing "0". Even people calling in dialing "0" when prompted by the auto-attendant get a busy tone.

Thoughts on what could cause...
Forum: Small and Medium Business Communications 07-08-2015, 11:28 AM
Replies: 3
Views: 10,840
Posted By armit2
I apologize for the late response I have been...

I apologize for the late response I have been very busy. Thank you for this suggestion it worked for me, the phones now ring a sufficient number of times, I really appreciate your input thanks again.
Forum: Small and Medium Business Communications 07-06-2015, 03:29 PM
Replies: 3
Views: 10,840
Posted By armit2
Avaya phones not ringing long enough IP Office

I am currently using Avaya IP Office Manager to manage and configure groups and users of our Avaya phones. However, their phones are not ringing long enough. They ring three times and then go to...
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