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Forum: Contact Center Applications 09-16-2011, 12:34 AM
Replies: 1
Views: 15,357
Posted By renaton
Voice Portal playing changeable audio

Hi all,

I just want to get some ideas on the best way to implement something on Voice Portal / Dialog Designer.

The scenario is that a customer wants to play audio files, but want to be able...
Forum: IP Telephony and Convergence 03-31-2010, 12:47 AM
Replies: 1
Views: 18,100
Posted By renaton
Using click-to-dial but still using CDR account codes

Hi all,

Is there a way that you can use click to dial with One-X communicator and still be using CDR account codes with that call?

We have a customer that relies heavily on CDR account codes in...
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