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Forum: Small and Medium Business Communications 11-11-2016, 02:01 PM
Replies: 2
Views: 2,805
Posted By whaleb
The wave file sounds fine and goes the full...

The wave file sounds fine and goes the full length. I cannot see where in IP Office I could choose an external source? I have a very old version of the software, it does not present me with any way...
Forum: Small and Medium Business Communications 11-07-2016, 02:39 PM
Replies: 2
Views: 2,805
Posted By whaleb
Having issues with on hold audio

We are experiencing issues with our Avaya IP406 system running IP Office Version 5.2(53)

We have a wav file set up and working, yet when the caller is on hold the music goes for only around 5...
Forum: Small and Medium Business Communications 10-24-2016, 03:52 PM
Replies: 1
Views: 2,359
Posted By whaleb
Setting up an after hours phone chain for critical issues

I am looking to see if this is possible. We would like to set up an internal number available to employees, who can call this number up and go through a list of escalating employees (site is down,...
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