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Search: Posts Made By: rbrookes
Forum: Support Site Feedback Community 03-29-2017, 01:01 PM
Replies: 7
Views: 8,639
Posted By rbrookes
Solution Confirmed Just an update on this...the "Search Avaya" box...

Just an update on this...the "Search Avaya" box in the top right corner has now been fixed. If you use that search you will search the entire support.avaya.com site.

If you use the search...
Forum: Avaya Breeze™ Collaboratory 12-13-2016, 08:50 AM
Replies: 6
Views: 9,878
Posted By rbrookes
fyi - I spoke with jeff@zang.io, and it looks...

fyi - I spoke with jeff@zang.io, and it looks like Avaya's Zang can do what we need. Essentially the agent/engineer would conference in the zang service, and transcribe everything said while...
Forum: Avaya Aura & Unified Communications 11-29-2016, 11:45 AM
Replies: 1
Views: 5,819
Posted By rbrookes
fyi - received a reply in this thread: ...

fyi - received a reply in this thread:

https://support.avaya.com/forums/showthread.php?t=12190
Forum: Avaya Breeze™ Collaboratory 11-29-2016, 11:44 AM
Replies: 6
Views: 9,878
Posted By rbrookes
Solution Confirmed Thanks for the response.

Thanks for the response.
Forum: Avaya Aura & Unified Communications 11-18-2016, 12:49 PM
Replies: 1
Views: 5,819
Posted By rbrookes
Question Speech to Text (transcription)

I have the following business need. Does Avaya have a product that can do this?

While an agent is troubleshooting a problem on the phone with a customer a series of questions are being asked...
Forum: Avaya Breeze™ Collaboratory 11-18-2016, 12:46 PM
Replies: 6
Views: 9,878
Posted By rbrookes
Question Speech to Text transcription

I have the following business need. Does Avaya have a product that can do this?

While an agent is troubleshooting a problem on the phone with a customer a series of questions are being asked...
Forum: Support Site Feedback Community 11-09-2016, 12:51 PM
Replies: 7
Views: 8,639
Posted By rbrookes
use this search instead

John81,
If you want to search just forum posts and threads, use the search Mark suggested. See screenshot below - it's the circled one - not the one in top right corner. It works for me. Let...
Forum: Support Site Feedback Community 01-20-2016, 02:20 PM
Replies: 4
Views: 10,331
Posted By rbrookes
Yes, I did - they thought it was a good...

Yes, I did - they thought it was a good suggestion and added to their list of ideas in how best to use the real estate. All these ideas are put into in a queue for consideration, combination with...
Forum: Support Site Feedback Community 10-16-2015, 11:38 AM
Replies: 4
Views: 10,331
Posted By rbrookes
Thanks for the suggestion Thomas - I've passed it...

Thanks for the suggestion Thomas - I've passed it along to our web team.
Forum: Support Site Feedback Community 05-08-2015, 12:53 PM
Replies: 3
Views: 68,363
Posted By rbrookes
Hi Johan, You need to follow the instructions...

Hi Johan,
You need to follow the instructions in the message you posted to get entitlement to access those downloads.
Forum: Avaya Aura & Unified Communications 05-07-2015, 07:56 AM
Replies: 0
Views: 2,895
Posted By rbrookes
Leap Second

Avaya has published a number of product specific articles with regard to Leap Second, that you can find by searching the Avaya Knowledge Base or asking Ava on support.avaya.com. In addition to these...
Forum: IP Telephony and Convergence 04-30-2015, 07:53 AM
Replies: 8
Views: 7,160
Posted By rbrookes
ok, thanks for the clarification

ok, thanks for the clarification
Forum: IP Telephony and Convergence 04-28-2015, 09:56 AM
Replies: 8
Views: 7,160
Posted By rbrookes
ckelch, did you mean to say that you "can" make a...

ckelch, did you mean to say that you "can" make a list and put it in excel? I don't know the answer to your question, but I was interested in the excel method you used.
Forum: Enterprise PBX Communications Systems 12-06-2014, 09:16 AM
Replies: 3
Views: 7,570
Posted By rbrookes
This migh help you, found it in the Avaya Aura...

This migh help you, found it in the Avaya Aura Soludion Design Considerations and Guidelines, Release 6.2, 03-603978, Issue 1, July 2012, around page 233 or 234:...
Forum: IP Telephony and Convergence 11-21-2014, 04:19 AM
Replies: 2
Views: 3,455
Posted By rbrookes
Mike, thanks for posting the answer you found.

Mike, thanks for posting the answer you found.
Forum: Avaya Aura & Unified Communications 11-11-2014, 05:06 AM
Replies: 3
Views: 5,733
Posted By rbrookes
Thanks cef2lion for posting the progress you've...

Thanks cef2lion for posting the progress you've made on this and how you did it - this might help somebody else in the future with a similar situation.
Forum: Avaya Networking Products 10-29-2014, 09:25 AM
Replies: 3
Views: 7,010
Posted By rbrookes
Thanks for the update Brian.

Thanks for the update Brian.
Forum: Support Site Feedback Community 10-27-2014, 07:41 AM
Replies: 15
Views: 24,543
Posted By rbrookes
Thanks Ulf (bitte1) - that now makes 2. Anybody...

Thanks Ulf (bitte1) - that now makes 2. Anybody else that is interested in splitting this out please indicate that here.
Forum: Support Site Feedback Community 09-26-2014, 03:41 PM
Replies: 3
Views: 7,822
Posted By rbrookes
Shellshock/Bash impact update for Avaya products ...

Shellshock/Bash impact update for Avaya products
Avaya’s Product Security Team is aware of the Shellshock security issue and is working aggressively with product teams across our portfolio to assess...
Forum: IP Telephony and Convergence 09-26-2014, 03:39 PM
Replies: 15
Views: 11,257
Posted By rbrookes
Shellshock/Bash impact update for Avaya products ...

Shellshock/Bash impact update for Avaya products
Avaya’s Product Security Team is aware of the Shellshock security issue and is working aggressively with product teams across our portfolio to assess...
Forum: Contact Center Applications 09-22-2014, 09:53 AM
Replies: 1
Views: 3,372
Posted By rbrookes
If you are a registered Avaya Partner with an...

If you are a registered Avaya Partner with an active Link ID, you can enter your request via the Global Requirements Integration Process (aka GRIP). See link below

Partners: ...
Forum: Avaya Networking Products 09-18-2014, 09:52 AM
Replies: 5
Views: 14,005
Posted By rbrookes
Thanks for the message about "You need days to...

Thanks for the message about "You need days to download a new Avaya-FW because you always get an "Gateway Timeout" that replaces the "http error" from last year :-(" - I wanted to let you know that...
Forum: IP Telephony and Convergence 09-15-2014, 08:05 AM
Replies: 1
Views: 5,010
Posted By rbrookes
See...

See https://downloads.avaya.com/css/P8/documents/100143165 for a description of coordinated dial plan .
https://downloads.avaya.com/css/P8/documents/100100144 talks about both cooridnated dial plan...
Forum: Mobile Communications 09-15-2014, 07:28 AM
Replies: 7
Views: 17,445
Posted By rbrookes
Hi Jacqu7, I just wanted to clarify for you...

Hi Jacqu7,
I just wanted to clarify for you that responses within this forum are by community members like yourself. If you would like to engage with someone from Avaya, then you can visit...
Forum: IP Telephony and Convergence 07-31-2014, 07:05 AM
Replies: 2
Views: 6,174
Posted By rbrookes
From the symptoms you originally reported, it...

From the symptoms you originally reported, it certainly had me scratching my head - good job on figuring it out - and thanks for posting the solution.
Showing results 1 to 25 of 58

 
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