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Forum: Contact Center Applications 10-30-2014, 02:49 PM
Replies: 4
Views: 13,007
Posted By macosx2new
Exclamation Hi, I have different problem to delete CMS user...

Hi,
I have different problem to delete CMS user ID, CMS 16.2, user ID is in numeric format, when try to delete off CMS supervisor, it complained about cannot delete ACD permissions to logvin ACD.
...
Forum: Contact Center Applications 08-22-2014, 02:10 PM
Replies: 0
Views: 3,876
Posted By macosx2new
Question Does holiday table take account of VDN timezone offset?

Hi,
I have CM 6.01, main CM server 8800 is in EST timezone, the G450 with LSP is in multiple timezones, PST, GMT and SAST.
The service hour table is working correctly accroding to location that...
Forum: Contact Center Applications 07-03-2014, 11:44 AM
Replies: 1
Views: 4,399
Posted By macosx2new
Solution Delivered CMS supervisor account admin question

Hi folks, First post here, hopefully, someone can shed some light as I am new to CMS.

I have CMS 16R2. currently, encounter a administration question that is possible to mirror one CMS supervisor...
Forum: IP Telephony and Convergence 04-19-2013, 09:53 AM
Replies: 0
Views: 9,001
Posted By macosx2new
Staging 9611G VPN phone with mac address preconfigured in 46xx setting file

Hi all,

I have problem of one statement in 46xx settings file.:confused:

SET NVVPNUSER $MACADDR

Below is excerpt from the file to explain the usage, the goal is to stage the phone in...
Forum: IP Telephony and Convergence 04-05-2013, 11:41 AM
Replies: 7
Views: 43,831
Posted By macosx2new
Question NVVPNUSER in 46xxsetting file

My environment:
CM 6.0.1
IP phone 9611G ver: 6.23.12
H323
Cisco ASA 55XX.

I got most of VPN configuration fingured out. But one question remaining, regarding NVVPNUSER that contains the...
Forum: Small and Medium Business Communications 04-05-2013, 11:38 AM
Replies: 17
Views: 143,471
Posted By macosx2new
Question NVVPNUSER in 46xxsetting file

Hi Folks, Hope all is well.

My environment:
CM 6.0.1
IP phone 9611G ver: 6.23.12
H323
Cisco ASA 55XX.

I got most of VPN configuration fingured out. But one question remaining, regarding...
Forum: IP Telephony and Convergence 04-04-2013, 01:35 PM
Replies: 0
Views: 8,989
Posted By macosx2new
Question 9611G & 46xxsetting file in VPN phone mode

Hi Folks,
We got environment as following:

CM 6.01
IP phone 9611G firmware ver: 6.2312 H323
Cisco ASA 5xxx.

I got most of 46xx setting file figured based on our VPN environment.

A...
Showing results 1 to 7 of 7

 
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