Avaya Support Forums  
HomeContactsHow To Buy

Go Back   Avaya Support Forums > Search Forums
Reload this Page Search Results
FAQ Forum Rules Search Today's Posts Mark Forums Read

Showing results 1 to 10 of 10
Search took 0.01 seconds. Search: Posts Made By: singh46
Forum: Contact Center Applications 04-21-2016, 06:45 AM
Replies: 1
Views: 5,914
Posted By singh46
Hi, Following are the ACR requirements....

Hi,

Following are the ACR requirements. Please check them and verify. If that doesn't help please create support case.


CS 1000 Systems and IP Client Requirements
To use Avaya Contact...
Forum: Contact Center Applications 04-21-2016, 06:35 AM
Replies: 1
Views: 5,184
Posted By singh46
Hi, It is controlled GA right now. And only...

Hi,

It is controlled GA right now. And only few customers have this with approval from Avaya Product team. It is available for new install only and not for upgrade. It will be GA before August...
Forum: Contact Center Applications 04-21-2016, 06:28 AM
Replies: 1
Views: 10,994
Posted By singh46
Hi, You will find explanation for...

Hi,

You will find explanation for CSTAMakeCall and CSTAMakePredictiveCall in the TSAPI protocol reference guide. CSTAMakePredictiveCall is used by Dialer to making outbound calls which uses the...
Forum: Contact Center Applications 04-21-2016, 06:22 AM
Replies: 1
Views: 12,576
Posted By singh46
Hi, CSTAMonitorEndedEvent is sent by PBX to...

Hi,

CSTAMonitorEndedEvent is sent by PBX to inform an application that a
domain-control association has been terminated because the domain was removed or
changed to become an invalid domain by...
Forum: Contact Center Applications 07-27-2015, 02:19 AM
Replies: 1
Views: 4,485
Posted By singh46
Hi, UUI can't be obtained via SMS. Using...

Hi,

UUI can't be obtained via SMS. Using telephony web services it can obtained if monitor is established on the device and CM has sent UUI on the event notification to AES

Thanks,
Jatinder...
Forum: Contact Center Applications 07-27-2015, 02:13 AM
Replies: 1
Views: 4,007
Posted By singh46
Hi, You need to check ACR configuration that...

Hi,

You need to check ACR configuration that which partition has been configured to store Calls. ACR should store calls in Calls folder under that specific partition. Location defined for database...
Forum: Contact Center Applications 06-05-2015, 07:53 AM
Replies: 2
Views: 7,164
Posted By singh46
Hi Nelr, Please try to update/re-install...

Hi Nelr,

Please try to update/re-install the screen capture on the Agents desktop and then test.

Regards,
Jatinder Singh
Forum: Contact Center Applications 02-23-2015, 01:54 AM
Replies: 1
Views: 3,989
Posted By singh46
Regarding Question 2. You can monitor the VDN via...

Regarding Question 2. You can monitor the VDN via the AES however as far as sending that information via email for that you can get in touch with Avaya DevConnect to find if there is already any...
Forum: Contact Center Applications 02-10-2015, 05:35 AM
Replies: 1
Views: 4,780
Posted By singh46
Hi, You need to contact Avaya DevConnect....

Hi,

You need to contact Avaya DevConnect. They can provide you guide you on that.

Thanks,
Jatinder
Forum: Contact Center Applications 02-09-2015, 05:59 AM
Replies: 1
Views: 4,962
Posted By singh46
Hi, It seems an issue related to database....

Hi,

It seems an issue related to database. Please try to restart the service or reboot the OS.

Thanks.
Showing results 1 to 10 of 10

 
Forum Jump

All times are GMT -7. The time now is 08:36 PM.

Avaya Support Forums - Archive - Top

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.