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Forum: Contact Center Applications 09-07-2012, 06:38 AM
Replies: 2
Views: 9,674
Posted By hedgesd
AAAD multiple users sharing same PC

Have a problem with AAAD where multiple agents share the same pc.

Agent 1 logs into windows and installs AAAD for the first time ever on that PC
Can log into AAAD once installed without a problem...
Forum: Contact Center Applications 08-30-2012, 09:51 AM
Replies: 2
Views: 15,227
Posted By hedgesd
AACC report creation wizard and historical reporting problem

Got a problem which looking through forum seems others have had similar but with older versions.

Windows 2008 R2 SP1 standard
AACC 6.2 co-res HA install
Seperate linux ams servers

Running SP6...
Forum: Contact Center Applications 08-30-2012, 09:38 AM
Replies: 2
Views: 9,195
Posted By hedgesd
sorted it, that particular service needs...

sorted it, that particular service needs everything up and running and hadn't got that far with the licensing whereas all the others on the test page were fine.

Once licensed and up and running it...
Forum: Contact Center Applications 08-17-2012, 01:45 AM
Replies: 2
Views: 9,195
Posted By hedgesd
AACC 6.2 new install problem

Just installing a new system and have come across a problem with the webservices check. Have been installing it using the mission critical guide literally following it step by step. It work on our...
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