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Forum: Small and Medium Business Communications 11-09-2015, 10:28 AM
Replies: 1
Views: 4,196
Posted By brown456
Did my question make sense? Was hoping there was...

Did my question make sense? Was hoping there was someone familiar w/ how the redial buttons work as it relates to Manager configuration.
Forum: Small and Medium Business Communications 10-30-2015, 06:32 AM
Replies: 1
Views: 4,196
Posted By brown456
Redial from call log configuration (call button)

Hi, when we changed over our SIP carrier it seems our use of the "Call" button via the navigation ...

log/missed (or in ans or outgo)/select specific call record /call button

...now causes the...
Forum: Small and Medium Business Communications 10-30-2015, 06:20 AM
Replies: 12
Views: 32,350
Posted By brown456
I will work on getting you some screenshots...

I will work on getting you some screenshots together and if you have any specific questions in the meantime let me know. We basically set up four SIP lines for the four different domestic IP...
Forum: Small and Medium Business Communications 09-10-2015, 01:21 PM
Replies: 0
Views: 5,591
Posted By brown456
E.164 / E164 short code question - IP Office

Our SIP provider wants to send an outgoing call invite like this:

INVITE sip:+13522279999@cn.pstn.twilio.com SIP/2.0

This works for us with this config, dialing a 7 and then a 1 and then the...
Forum: Small and Medium Business Communications 08-31-2015, 11:02 AM
Replies: 12
Views: 32,350
Posted By brown456
Yes, this was my issue too. The way we have it...

Yes, this was my issue too. The way we have it working is by creating 4 SIP lines for each of the 4 Twilio domestic IP addresses (SIP Line tab), 54.172.60.0 through 54.172.60.3. And then using...
Forum: Small and Medium Business Communications 08-20-2015, 05:12 PM
Replies: 12
Views: 32,350
Posted By brown456
Yes that works like a charm. Much better, I...

Yes that works like a charm. Much better, I don't mind setting up 4 SIP lines but wasn't thrilled about dup'ing the other stuff. Thank you thank you.
Forum: Small and Medium Business Communications 08-19-2015, 03:51 PM
Replies: 12
Views: 32,350
Posted By brown456
Thank you for your reply. Is this applicable to...

Thank you for your reply. Is this applicable to IP Office Manager Version 7.0(22)? I only see one block to put in an ITSP IP address for a SIP line and one block for the ITSP Domain Name. Using...
Forum: Small and Medium Business Communications 08-19-2015, 03:47 PM
Replies: 12
Views: 32,350
Posted By brown456
That sounds like a very good idea. I will try...

That sounds like a very good idea. I will try that and report back. You are referencing the "SIP URI" tab right that we'd point all 4 of them to line 19 even though we have setup a line 19, 21, 23...
Forum: Small and Medium Business Communications 08-19-2015, 03:45 PM
Replies: 12
Views: 32,350
Posted By brown456
Thanks for the reply. I'll track down a file for...

Thanks for the reply. I'll track down a file for you. We tried doing 0.0.0.0 for ITSP IP Address with our unique Twilio ITSP Domain in the SIP line config and then none of the calls went through. ...
Forum: Small and Medium Business Communications 08-18-2015, 05:13 PM
Replies: 12
Views: 32,350
Posted By brown456
SIP Line configuration

I also posted this on Stack Overflow but am hoping there are some more Avaya people here:

Hi if anyone else ever needs help connecting an Avaya IP Office phone system with Twilio Elastic SIP...
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