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Forum: Avaya Aura & Unified Communications 06-24-2014, 09:22 AM
Replies: 0
Views: 3,200
Posted By roberto
Arrow Avaya Diagnostics & Tools Center - Now Live

We have launched a completely redesigned Tools section, called the Avaya Diagnostics & Tools Center on our Support Site. This new page will replace the old "All Tools" section with many usability...
Forum: Avaya Aura & Unified Communications 06-23-2014, 06:14 AM
Replies: 24
Views: 77,832
Posted By roberto
The issue with the incomplete PDF reports is now...

The issue with the incomplete PDF reports is now resolved. Please try running your report again, and it should work fine.

If anyone has any issues, please post here, or let me know.

Thanks!
Forum: Avaya Aura & Unified Communications 06-20-2014, 09:13 AM
Replies: 24
Views: 77,832
Posted By roberto
Hi Tom, The tarball file is located on a...

Hi Tom,

The tarball file is located on a toolsA server. If you don't have access to toolsA, you can request access via IT Self-Service as follows:

1) Go to itss.avaya.com
2) Click Request...
Forum: Avaya Aura & Unified Communications 05-28-2014, 06:29 AM
Replies: 24
Views: 77,832
Posted By roberto
You asked, and we deliver. The ability to enter...

You asked, and we deliver. The ability to enter an SEID directly is now live! Here is a screen capture of what the selection screen looks like:

http://i.imgur.com/twucq5Y.png

Keep the...
Forum: Avaya Aura & Unified Communications 03-18-2014, 11:17 AM
Replies: 24
Views: 77,832
Posted By roberto
Avaya Diagnostic Portal Feature Tracker is live! ...

Avaya Diagnostic Portal Feature Tracker is live!

If anyone has ideas or suggestions to improve the Avaya Diagnostic Portal, please post your idea in the UserVoice forum. Here is the link:
...
Forum: Avaya Aura & Unified Communications 03-18-2014, 11:12 AM
Replies: 24
Views: 77,832
Posted By roberto
Great suggestion! I have started looking into...

Great suggestion! I have started looking into making the initial selection available either by SEID or FL. I have added it to our feature tracking list.

Thanks again for trying CVT and providing...
Forum: Avaya Aura & Unified Communications 02-27-2014, 11:20 AM
Replies: 24
Views: 77,832
Posted By roberto
New Avaya Diagnostic Portal now Live with new tools

For those that have yet to see the new Avaya Diagnostic Portal, it has now replaced the old single-tool version in the All Tools section of the Support site.

The ADP can be viewed by Tools or by...
Forum: Avaya Aura & Unified Communications 01-31-2014, 10:38 AM
Replies: 24
Views: 77,832
Posted By roberto
Global Registration Tool Documentation Enhancements - SAL provisioning

We have a new version of the Global Registration Tool 3.0 Technical Onboarding Document. This will help with resolving remote connectivity problems to devices and allow CVT to be used with it.
...
Forum: Avaya Aura & Unified Communications 01-28-2014, 06:17 AM
Replies: 24
Views: 77,832
Posted By roberto
The Avaya Diagnostic Portal along with Config...

The Avaya Diagnostic Portal along with Config Validate Tool are all back up and running. Thank you to all for your patience while service was being restored.

As an FYI, the other web applications...
Forum: IP Telephony and Convergence 01-24-2014, 10:11 AM
Replies: 1
Views: 6,124
Posted By roberto
This appears to be a Meridian SL1 or CS1000...

This appears to be a Meridian SL1 or CS1000 provisioning question. I think you will find the technical help needed in the Unified Communications Forum.

Please try to post your question there and...
Forum: Avaya Aura & Unified Communications 01-24-2014, 09:55 AM
Replies: 24
Views: 77,832
Posted By roberto
Avaya Web Tools down at present

Hello everyone!

Our CVT trial continues. We are investigating connectivity improvements based on the tool's usage so far. Thank you for your help in testing our diagnostic tools. It provides us...
Forum: Avaya Aura & Unified Communications 12-19-2013, 09:28 AM
Replies: 24
Views: 77,832
Posted By roberto
Just a reminder that the new ADP Landing Page...

Just a reminder that the new ADP Landing Page will be deployed tonight. There are also some fixes for access problems related to SSO authentication.

I'll send an e-mail to all Trial participants...
Forum: IP Telephony and Convergence 12-19-2013, 09:25 AM
Replies: 1
Views: 7,014
Posted By roberto
I'm assuming that the 8 external lines are...

I'm assuming that the 8 external lines are actually 8 trunk members or channels rather than individual lines from the Panasonic PBX.

In that case, this could be accomplished with some call...
Forum: Avaya Aura & Unified Communications 12-12-2013, 11:12 AM
Replies: 24
Views: 77,832
Posted By roberto
Avaya Diagnostic Portal Landing Page

We have some good enhancements on their way.

The Avaya Diagnostic Portal is being redesigned to be a landing page where all new Diagnostic tools can be found.

This new ADP Landing page will...
Forum: Avaya Aura & Unified Communications 12-12-2013, 09:24 AM
Replies: 2
Views: 6,946
Posted By roberto
What is the memory shortfall on the S8710? The...

What is the memory shortfall on the S8710? The bulletin does not provide these details.

Instead of replacing the entire server, isn't it possible to just upgrade the existing memory by either...
Forum: IP Telephony and Convergence 12-12-2013, 07:57 AM
Replies: 2
Views: 8,726
Posted By roberto
Solution Delivered DECT phones will work with the CS1000. Here is a...

DECT phones will work with the CS1000. Here is a document on how to configure the DECT phones with CS1000:

SIP DECT Fundamentals on CS1000 (https://downloads.avaya.com/css/P8/documents/100120368)...
Forum: Avaya Aura & Unified Communications 12-09-2013, 10:59 AM
Replies: 24
Views: 77,832
Posted By roberto
Production Update Pushed out this Weekend

Hello everyone,

We've had a new production system update pushed out over the weekend. The new update includes validation assessment changes.

Please try out the latest version of the tool,...
Forum: Avaya Aura & Unified Communications 12-09-2013, 06:34 AM
Replies: 1
Views: 5,705
Posted By roberto
There seems like a lot of history on this type of...

There seems like a lot of history on this type of error. Intel does not publish MTBF data for its Pentium processors, but they have become progressively more resilient over the years.

Before...
Forum: Avaya Aura & Unified Communications 12-06-2013, 12:16 PM
Replies: 0
Views: 4,870
Posted By roberto
Enhanced Troubleshooting - Avaya Support Advantage

Here is one of our latest Avaya Support Advantage videos. It gives a pictorial view of the Diagnostic tools and automation available to Partners and Customers. From Expert Systems to the Avaya...
Forum: Avaya Aura & Unified Communications 12-06-2013, 07:40 AM
Replies: 1
Views: 9,027
Posted By roberto
This is interesting. From the above it...

This is interesting.

From the above it looks like the BIOS version is actually a hexadecimal number, both in the dmidecode output (not obvious) and when displayed through PDT (obvious).

So...
Forum: IP Telephony and Convergence 12-05-2013, 11:09 AM
Replies: 2
Views: 6,174
Posted By roberto
When you perform a restore, do you get any...

When you perform a restore, do you get any particular errors? Can you post the details of the problems you are experiencing?
Forum: IP Telephony and Convergence 12-05-2013, 10:23 AM
Replies: 0
Views: 5,348
Posted By roberto
Video Overview: Avaya Diagnostics

I've posted a video on Avaya's Diagnostics programs in the UC forum.

Here is a link to that forum thread:
https://support.avaya.com/forums/showthread.php?t=3974

Check it out if you have a...
Forum: Avaya Aura & Unified Communications 12-05-2013, 10:18 AM
Replies: 0
Views: 5,425
Posted By roberto
Video Overview: Avaya Diagnostics

We have a new video on the Avaya Diagnostic Portal and the Avaya Diagnostic Server!

Avaya Diagnostic Portal is our web portal for diagnostic tools on the Avaya Support Site (support.avaya.com)....
Forum: Avaya Aura & Unified Communications 12-04-2013, 05:13 PM
Replies: 24
Views: 77,832
Posted By roberto
Nicknames - How to create customized names for your assets

It was raised over the past few weeks that the assets displayed by the CVT tool are not user-friendly. The good news is that you are able to give the asset a nickname that you can relate to and...
Forum: IP Telephony and Convergence 12-03-2013, 11:49 AM
Replies: 2
Views: 11,330
Posted By roberto
It appears your phone cannot find a DHCP server. ...

It appears your phone cannot find a DHCP server.

I would recommend checking if the DHCP server is reachable from the phone's subnet. Check that the local router used by your phone is forwarding...
Showing results 1 to 25 of 39

 
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