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Search: Posts Made By: rgutierrez
Forum: Contact Center Applications 03-13-2012, 09:55 AM
Replies: 11
Views: 28,604
Posted By rgutierrez
OK. I just had this at a customer site, I am not...

OK. I just had this at a customer site, I am not an Avaya employee but a business partner, and what I found was that the agents were not going Auto In after they logged into the phone. Once they...
Forum: Contact Center Applications 03-12-2012, 11:21 AM
Replies: 11
Views: 28,604
Posted By rgutierrez
Still having the issue?

Still having the issue?
Forum: Contact Center Applications 03-12-2012, 11:20 AM
Replies: 2
Views: 14,868
Posted By rgutierrez
Hope it helps.

Hope it helps.
Forum: Contact Center Applications 03-12-2012, 11:19 AM
Replies: 2
Views: 14,868
Posted By rgutierrez
Not sure if anyone has actually answered this or...

Not sure if anyone has actually answered this or if you found some other way, but the Ignore Timezones doesn't ignores timezones for purposes of how many you may have in a specific one, but does not...
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