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Search: Posts Made By: zein1
Forum: Avaya Aura & Unified Communications 08-24-2017, 09:19 AM
Replies: 3
Views: 2,673
Posted By zein1
Thanks for the reply. I have applied that but...

Thanks for the reply. I have applied that but it's still routed to the SP however I have tried the call routing test and it was routed correctly to the CM so it seems that the SM doesn't understand...
Forum: Avaya Aura & Unified Communications 08-18-2017, 10:43 AM
Replies: 3
Views: 2,673
Posted By zein1
Experience Portal Refer Handling with SBC

Hi All,

I'm having an issue to redirect Experience Portal REFER Message from the SBC back to session Manager then to CM.
Actually what is happening now is that:
1- Experience Portal sends REFER...
Forum: Avaya Aura & Unified Communications 07-17-2017, 01:13 PM
Replies: 9
Views: 3,077
Posted By zein1
SM-02 VM-MPP5-SV SM100...

SM-02 VM-MPP5-SV SM100...
Forum: Avaya Aura & Unified Communications 07-17-2017, 12:56 PM
Replies: 9
Views: 3,077
Posted By zein1
No I was just giving 5000 as an example. The EP...

No I was just giving 5000 as an example. The EP application has many VDNs to route to but I have configured 86663 to be routed to the CM, however; I have done a trace on the CM and it's not getting...
Forum: Avaya Aura & Unified Communications 07-17-2017, 12:50 PM
Replies: 9
Views: 3,077
Posted By zein1
Actually I'm getting 202 Accepted for the REFER...

Actually I'm getting 202 Accepted for the REFER Message !
Refer-To Header:
Refer-To: <sip:86663@voice.net;user=phone>
Forum: Avaya Aura & Unified Communications 07-17-2017, 12:25 PM
Replies: 9
Views: 3,077
Posted By zein1
Yes, It's a transfer via SIP REFER message and I...

Yes, It's a transfer via SIP REFER message and I have added a dial pattern for 5000 that routes to CM but still fails.
Forum: Avaya Aura & Unified Communications 07-16-2017, 01:52 PM
Replies: 9
Views: 3,077
Posted By zein1
Transfer from Experience Portal to CM Via SIP

Hi All,

I am making a new configuration to switch from H323 to SIP via Session Manager. Till now I can get the call from 3rd Party SBC to Session Manager and from Session Manager to Experience...
Forum: IP Telephony and Convergence 06-06-2013, 07:15 AM
Replies: 8
Views: 26,780
Posted By zein1
Hi rvengco, I will try to upgrade the firmware...

Hi rvengco,
I will try to upgrade the firmware and check again.
Thank you very much for your support.
Forum: IP Telephony and Convergence 06-02-2013, 12:22 PM
Replies: 8
Views: 26,780
Posted By zein1
Hi rvengco, The call logs gives (Unavailable...

Hi rvengco,

The call logs gives (Unavailable Unavailable) in answered calls while the auto answer is activated and If you give a missed to the extension while the agent is logged in, it will show...
Forum: IP Telephony and Convergence 05-31-2013, 05:24 AM
Replies: 8
Views: 26,780
Posted By zein1
Hi rvengco, I am very sorry for late reply...

Hi rvengco,

I am very sorry for late reply as I was testing with the customer and very thanks for your reply.

1.)Do the calls showing as unavailable in the call logs were answered calls or...
Forum: IP Telephony and Convergence 05-24-2013, 10:17 AM
Replies: 8
Views: 26,780
Posted By zein1
Unavailable call logs for external numbers

Hi All

I am having an issue as my customer complains that the call log for external numbers appear to be unavailable for both incoming calls and outgoing calls (TAC only appears) on Avaya 1608...
Showing results 1 to 11 of 11

 
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