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Search: Posts Made By: zpiao
Forum: Messaging 06-06-2013, 02:36 AM
Replies: 1
Views: 11,621
Posted By zpiao
there is detailed steps how to configure fax...

there is detailed steps how to configure fax service in MM in our MM installation document . you can download it from our site support.avaya.com . you may want to refer to page#68 for fax...
Forum: Messaging 06-06-2013, 02:17 AM
Replies: 1
Views: 12,022
Posted By zpiao
it seems most likely CM configuration issue. you...

it seems most likely CM configuration issue. you may need to check coverage path and private numbering too if you confiured .
Forum: Messaging 05-22-2013, 02:30 AM
Replies: 1
Views: 14,215
Posted By zpiao
Hi, I have 2 phones. one phone is using Audix...

Hi, I have 2 phones. one phone is using Audix system and another phone is using MM for voice mail .
Audix : once I logon the desk phone using my agent id , then the light will be on if there is any...
Forum: Messaging 08-08-2012, 07:52 PM
Replies: 1
Views: 14,761
Posted By zpiao
it is similar as it does on MM . for more details...

it is similar as it does on MM . for more details , you may want to check our AAM concept and planning and installlation and configuration docs. Here is some description for ELA on AAM from our...
Forum: Messaging 08-08-2012, 07:38 PM
Replies: 1
Views: 15,433
Posted By zpiao
Smile It would be caused by couple of reasons . I would...

It would be caused by couple of reasons . I would like to suggest you to wait for a while in order for system to complete deleting . and also please go to VMSC on mas server to check license mode as...
Forum: Messaging 08-08-2012, 07:25 PM
Replies: 2
Views: 16,361
Posted By zpiao
Smile Hi I would like to suggest you to go to our...

Hi I would like to suggest you to go to our suppport site and refer to latest concept and planning guide book . there is information what release of exchange and windows servers MM is supporting ....
Forum: Messaging 03-14-2012, 10:29 PM
Replies: 1
Views: 15,555
Posted By zpiao
Trying to install the MM user client 5.2 for a...

Trying to install the MM user client 5.2 for a helpdesk user who also needs the admin client installed. When trying to install the User Client I get the following error message:

"Setup cannot...
Forum: Messaging 02-28-2012, 11:15 PM
Replies: 1
Views: 14,924
Posted By zpiao
As I checked on our support site, new version of...

As I checked on our support site, new version of MM subscriber admin tool version 9.2.269.3000 does support following OS , but not able to find out your specific version .

This software update...
Forum: Messaging 02-19-2012, 08:11 PM
Replies: 2
Views: 16,077
Posted By zpiao
there are lots of possibilities to cause it . I...

there are lots of possibilities to cause it . I would recommend you to open a Avaya service request ticket to backbone team so that we can help you check it .
Forum: Messaging 02-19-2012, 07:48 PM
Replies: 2
Views: 17,013
Posted By zpiao
If I understand correctly , you want to test...

If I understand correctly , you want to test outgoing fax .

Here is steps how to test outgoing fax.
If the user is using a print-enabled application such as Microsoft Word and they have the...
Forum: Messaging 12-15-2011, 10:32 PM
Replies: 2
Views: 18,039
Posted By zpiao
Smile As far as my understanding.. CMM will work for...

As far as my understanding.. CMM will work for S8300 in ICC mode ..but for the S8300 server in LSP mode .. i don't think CMM works
Forum: Messaging 12-08-2011, 01:09 AM
Replies: 2
Views: 16,384
Posted By zpiao
here is one more log you may want to check ....

here is one more log you may want to check . mwilistener.log
Forum: Messaging 12-08-2011, 12:58 AM
Replies: 2
Views: 16,384
Posted By zpiao
To isolate problem , I suggest you to check...

To isolate problem , I suggest you to check MWI.log . If you have any further questions, please raise a ticket with the Backbone support Team.
Forum: Messaging 12-06-2011, 12:11 AM
Replies: 2
Views: 18,810
Posted By zpiao
Sorry, Mailbox Manager all releases have been End...

Sorry, Mailbox Manager all releases have been End of Services Support as our support site released . https://support.avaya.com/css/Products/P0042/All_Notices
Forum: Messaging 11-16-2011, 07:35 PM
Replies: 1
Views: 15,604
Posted By zpiao
Smile tandom extension is the feature in intuity which...

tandom extension is the feature in intuity which is for one secretary can look after servral bosses mailboxes
Forum: Messaging 11-14-2011, 08:08 PM
Replies: 4
Views: 24,034
Posted By zpiao
you can refer to our aura messeging document...

you can refer to our aura messeging document library to find how to test MWI.
the path to tes MWI is Messaging -> Diagnostics -> Diagnostics (Application) and then you can select MWI from dropdown...
Forum: Messaging 11-10-2011, 11:05 PM
Replies: 1
Views: 16,414
Posted By zpiao
MM5.2 GA + Patch 8 - 9.2.150.3 is minimum builds...

MM5.2 GA + Patch 8 - 9.2.150.3 is minimum builds of Avaya Modular Messaging to already be installed . You can try to install service packs or patches on your current MM5.2 SP1 patch4. I would...
Forum: Messaging 10-27-2011, 03:13 AM
Replies: 6
Views: 21,946
Posted By zpiao
Wink 1. no need to backup your files on MAS since FEDB...

1. no need to backup your files on MAS since FEDB resync only resync FEDB database only .
2. no need to stop service. resync tool will stop all neccesary services and start them up after finish...
Showing results 1 to 18 of 18

 
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