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Forum: Avaya Aura & Unified Communications 02-11-2019, 09:14 AM
Replies: 1
Views: 238
Posted By mlombardi1
The call may be shuffling to shift the media...

The call may be shuffling to shift the media stream away from a media resource and instead route directly between the IP phones. A CM trace would show the media path.
Forum: Small and Medium Business Communications 02-04-2019, 01:42 PM
Replies: 1
Views: 323
Posted By mlombardi1
I don't know of any Avaya deskphone capable of...

I don't know of any Avaya deskphone capable of web relay calling.
Forum: Avaya Aura & Unified Communications 02-01-2019, 06:33 AM
Replies: 1
Views: 286
Posted By mlombardi1
See p43: ...

See p43: https://downloads.avaya.com/css/P8/documents/101050425
Forum: IP Telephony and Convergence 01-22-2019, 12:36 PM
Replies: 2
Views: 386
Posted By mlombardi1
What are the errors? Are you able to SSH to the...

What are the errors? Are you able to SSH to the native IP of each CM server? If so, there could be an ARP issue on the network switch.
Forum: Small and Medium Business Communications 01-22-2019, 12:35 PM
Replies: 1
Views: 499
Posted By mlombardi1
Is the IPO monitoring the status of the SIP trunk...

Is the IPO monitoring the status of the SIP trunk via options keepalives?
Forum: Small and Medium Business Communications 01-22-2019, 12:32 PM
Replies: 2
Views: 443
Posted By mlombardi1
The firewall may very well be the problem here if...

The firewall may very well be the problem here if it works internally but not externally. It should be port forwarding signaling and media traffic to the SBC. Also, the SBC needs NAT configured on...
Forum: Small and Medium Business Communications 01-22-2019, 12:29 PM
Replies: 3
Views: 415
Posted By mlombardi1
Avaya themselves also have public NTP servers...

Avaya themselves also have public NTP servers available.

0.avaya.pool.ntp.org
1.avaya.pool.ntp.org
2.avaya.pool.ntp.org
3.avaya.pool.ntp.org
Forum: Small and Medium Business Communications 01-22-2019, 12:25 PM
Replies: 2
Views: 358
Posted By mlombardi1
What's the Presence server? oneX Portal?

What's the Presence server? oneX Portal?
Forum: Small and Medium Business Communications 01-22-2019, 12:24 PM
Replies: 2
Views: 363
Posted By mlombardi1
Statically assign the phone to a different group...

Statically assign the phone to a different group number in the admin menu. See the factory 46xxsettings.txt file for examples of using the group parameter to deliver different settings to phones....
Forum: IP Telephony and Convergence 12-13-2018, 06:08 AM
Replies: 2
Views: 680
Posted By mlombardi1
Sounds like these are SIP endpoints? Start with a...

Sounds like these are SIP endpoints? Start with a trace in SM to track down the cause of the busy which is likely a signaling problem.
Forum: Avaya Aura & Unified Communications 11-20-2018, 06:42 AM
Replies: 5
Views: 50,788
Posted By mlombardi1
Factory default login and password: root

Factory default login and password: root
Forum: Messaging 10-29-2018, 09:07 AM
Replies: 11
Views: 9,492
Posted By mlombardi1
What's in the restore log?

What's in the restore log?
Forum: Avaya Aura & Unified Communications 10-23-2018, 11:20 AM
Replies: 1
Views: 758
Posted By mlombardi1
Add your edge firewall IP as a NAT IP address on...

Add your edge firewall IP as a NAT IP address on your SBC external interface.
Forum: Avaya Aura & Unified Communications 10-09-2018, 01:48 PM
Replies: 2
Views: 938
Posted By mlombardi1
The snapshot information in the appendix of the...

The snapshot information in the appendix of the deployment guides seems like generic info. As far as I know, there is no application to stop on US since it's just a web server. You can try stopping...
Forum: Avaya Aura & Unified Communications 10-09-2018, 01:26 PM
Replies: 1
Views: 546
Posted By mlombardi1
Even with the grace period expired, you should...

Even with the grace period expired, you should still be able to access the Licensing screen of the SBC. All other administration will be restricted.

If SMGR WebLM is your license host, direct the...
Forum: IP Telephony and Convergence 09-19-2018, 11:13 AM
Replies: 3
Views: 1,627
Posted By mlombardi1
The "Upload CSR" and "Upload root cert" options...

The "Upload CSR" and "Upload root cert" options are for changing the default certificate on the US itself used for HTTPS connections.

To upload a root certificate to be served to IP phones, use...
Forum: IP Telephony and Convergence 09-12-2018, 11:44 AM
Replies: 5
Views: 1,372
Posted By mlombardi1
Are the phones SIP or H.323? What firmware...

Are the phones SIP or H.323? What firmware version?
Forum: Messaging 09-11-2018, 08:32 AM
Replies: 2
Views: 2,276
Posted By mlombardi1
AAM 7.1 was released last week. ...

AAM 7.1 was released last week.

https://support.avaya.com/downloads/download-details.action?contentId=C201896203326410_2&productId=P0792&releaseId=7.1.x
Forum: Avaya Aura & Unified Communications 09-11-2018, 08:28 AM
Replies: 1
Views: 842
Posted By mlombardi1
Putty and Firefox.

Putty and Firefox.
Forum: IP Telephony and Convergence 09-06-2018, 06:07 AM
Replies: 1
Views: 1,091
Posted By mlombardi1
Not sure I understand your question. If you...

Not sure I understand your question. If you ordered licensing, they should be in PLDS. Use a LAC (license activation code) to find your licenses.

https://plds.avaya.com/
Forum: Avaya Aura & Unified Communications 08-30-2018, 12:01 PM
Replies: 1
Views: 874
Posted By mlombardi1
Aura 7.1 requires DNS always be reachable, even...

Aura 7.1 requires DNS always be reachable, even during initial deployment which introduces a slew of logistical issues for installers. Customer DNS obviously isn't available when an AVP system is...
Forum: Avaya Aura & Unified Communications 08-20-2018, 06:41 AM
Replies: 5
Views: 1,526
Posted By mlombardi1
Don't expect more features on older software.

Don't expect more features on older software.
Forum: Avaya Aura & Unified Communications 08-09-2018, 10:46 AM
Replies: 5
Views: 1,526
Posted By mlombardi1
SIP phones do not support the night service...

SIP phones do not support the night service feature. See here on p7: https://downloads.avaya.com/css/P8/documents/100108861
Forum: IP Telephony and Convergence 08-07-2018, 06:38 AM
Replies: 5
Views: 2,243
Posted By mlombardi1
Ok, no you do not. Didn't realize you were...

Ok, no you do not. Didn't realize you were disabling cert authentication. What firmware version are the phones running?
Forum: IP Telephony and Convergence 08-02-2018, 01:59 PM
Replies: 5
Views: 2,243
Posted By mlombardi1
Are the phones loaded with the appropriate root...

Are the phones loaded with the appropriate root certificate?
Showing results 1 to 25 of 354
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