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Forum: Small and Medium Business Communications 09-23-2013, 04:38 AM
Replies: 0
Views: 8,757
Posted By apaliw
IPO office 8.1. Incoming call issue

I have IPO 8.1 which is recently upgraded from version 7.0. On 1408 Digital Phone intermittently i am getting Message "unobtainable" for incoming call and agent is not able to answer. Is anyone aware...
Forum: IP Telephony and Convergence 09-11-2012, 10:37 PM
Replies: 1
Views: 14,575
Posted By apaliw
CM 5.2.1 Network region issue

CM 5.2.1 SP 11


Getting denial event 1125 and 2329 whicle calling from ext in NR 9 to extension in NR 10.
Connectivity between NR 9 and NR 10 is enabled via codec set 1 (G729).
If i...
Forum: Contact Center Applications 06-20-2012, 10:00 PM
Replies: 4
Views: 15,917
Posted By apaliw
CMS user ID deletion

I have CMS 16.2, having issue that we are not able to delete CMS User ID. It gives error failed while doing from Supervisor. Have check /export/home directory but i cannot see user directory there....
Forum: IP Telephony and Convergence 04-16-2012, 04:29 AM
Replies: 2
Views: 15,083
Posted By apaliw
Hi Arbi, Phones firmware 6_2_0. Both Data...

Hi Arbi,

Phones firmware 6_2_0.
Both Data and Voice VLAN is configured on same port.
Forum: IP Telephony and Convergence 04-16-2012, 12:19 AM
Replies: 2
Views: 15,083
Posted By apaliw
802.1x authentication of 9608 Phones


We are having issue with 802.1x authentication while we are using DHCP for IP address assignment whereas same work fine when we assign static IP to Phones.

Statically phone get...
Forum: Messaging 04-04-2012, 12:52 AM
Replies: 1
Views: 16,311
Posted By apaliw
MM Integration with 2 ACD


I have MM 5.2 and CM 6.0 integration. We need to add one more CM 5.2 to communicate with Same MM BOX,Is it possible to do so?
Forum: Contact Center Applications 10-13-2011, 01:17 AM
Replies: 0
Views: 16,433
Posted By apaliw
Exclamation AES 5.2.3-110 switch link down issue

HI Team,

I am having issue with AES 5.2.3-110 where we have update 523_SuperPatch_2 on AES and found that switch connection is showing TCP Down....revert back the patch but and rebotted AES but...
Forum: IP Telephony and Convergence 09-25-2010, 07:09 AM
Replies: 11
Views: 48,484
Posted By apaliw
Guys, I m also facing the same issue while...

I m also facing the same issue while installing CM6.0 in duplex template.Installed CM6.0 Duplex template on both 8800server but Duplication link on eth3 is not coming up..In CM webpage set the...
Showing results 1 to 8 of 8

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