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Search: Posts Made By: arsha2
Forum: IP Office Contact Center 09-19-2018, 06:43 AM
Replies: 4
Views: 2,123
Posted By arsha2
Ipocc

yes this very old known issue and many request has been launch to IPOCC team to improve it ( not big issue for them to handle it) but still no listening. I also again reach to CAM to improve in next...
Forum: IP Office Contact Center 07-31-2018, 09:42 AM
Replies: 4
Views: 2,123
Posted By arsha2
Anyone have experienced this db connection...

Anyone have experienced this db connection delayed timeout on IVR call flowr?
if how to handle to minimize time from default 60 second to 10/15 second or less?
Forum: IP Office Contact Center 07-12-2018, 10:34 AM
Replies: 4
Views: 2,123
Posted By arsha2
Question IPOCC- Open Database Error- delayed response in case DB SQL is down

in IPOCC IVR Editor, if Open DB has some SQL Server/DB link issue so Error response after 1 minutes for further action. I want to tear call with some Announcement/ call treatment but till 1 minutes...
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