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Search: Posts Made By: willems1
Forum: Small and Medium Business Communications 06-24-2013, 07:11 AM
Replies: 6
Views: 13,500
Posted By willems1
there is a difference between an Authorisation...

there is a difference between an Authorisation code for registration and a Account Code for outgoing calls. Use the right options to make sure it works as intended.
Forum: Small and Medium Business Communications 04-29-2013, 01:54 AM
Replies: 2
Views: 10,567
Posted By willems1
I think it is a problem in your accounting...

I think it is a problem in your accounting software. An unanswered call has a duration of 0 sec. so it can't be billed.
Forum: Small and Medium Business Communications 03-25-2013, 02:42 AM
Replies: 5
Views: 46,872
Posted By willems1
Just use the group voicemail box. If nobody...

Just use the group voicemail box. If nobody answers within the Voice Mail Time the call is answered by VM.
You can edit your greeting by dialing a shortcode with feature Voice Mail Collect and value...
Forum: Small and Medium Business Communications 03-11-2013, 02:03 AM
Replies: 3
Views: 14,932
Posted By willems1
That's correct Mark. After all targets have rung,...

That's correct Mark. After all targets have rung, the call goes to VM of first target.
Forum: Small and Medium Business Communications 01-28-2013, 12:51 AM
Replies: 3
Views: 14,926
Posted By willems1
When you have a valid licence, make sure you...

When you have a valid licence, make sure you upgrade to V7 or V8 first. An upgrade to V8.1 is only guaranteed from R7 or higher.

Regards,

Johan
Forum: Small and Medium Business Communications 12-17-2012, 02:38 AM
Replies: 6
Views: 15,660
Posted By willems1
I thought V4.2.(23) was the latest supported...

I thought V4.2.(23) was the latest supported version on Small Office.
Forum: Small and Medium Business Communications 11-26-2012, 01:43 AM
Replies: 4
Views: 14,127
Posted By willems1
I think you can send faxes if you want. Just...

I think you can send faxes if you want. Just enable "Fax transport support" on your SCN line and test it.

Alternate routing is only possible when you have a resilliant configuration with...
Forum: Small and Medium Business Communications 10-24-2012, 07:33 AM
Replies: 6
Views: 27,578
Posted By willems1
Addendum: Have you set SIP registrar...

Addendum:

Have you set SIP registrar enabled on you LAN2 port?
Forum: Small and Medium Business Communications 10-24-2012, 07:30 AM
Replies: 6
Views: 27,578
Posted By willems1
Have you tried running STUN? You're probably...

Have you tried running STUN? You're probably behind a NAT router that messes up you traffic.
Forum: Small and Medium Business Communications 05-29-2012, 12:03 AM
Replies: 2
Views: 44,725
Posted By willems1
Try using the Manager as time server. Enter the...

Try using the Manager as time server. Enter the IP address of you PC in the time server value, and enable time server in your manager's preferences.
Forum: Small and Medium Business Communications 05-29-2012, 12:00 AM
Replies: 1
Views: 13,540
Posted By willems1
I should start with upgrading VMPro to release 7,...

I should start with upgrading VMPro to release 7, if the IPO is too. Make a back-up of your VMPro DBase before upgradign and you should be fine. After the upgrade, check again.
Forum: Small and Medium Business Communications 05-28-2012, 11:56 PM
Replies: 2
Views: 13,710
Posted By willems1
Build an SCN between the two IPO's and access the...

Build an SCN between the two IPO's and access the PRI through specific dial prefix.
That should do it.
Forum: Small and Medium Business Communications 03-12-2012, 03:17 AM
Replies: 3
Views: 15,631
Posted By willems1
You can always use the latest manager. when...

You can always use the latest manager. when recreating cards, just point to de binairy folder of the release you want to use. All you need is an archive of the binairy files.
Forum: Small and Medium Business Communications 02-29-2012, 11:44 PM
Replies: 3
Views: 14,924
Posted By willems1
Did you use the proper upgrade licence for the...

Did you use the proper upgrade licence for the customer site? The brand new unit may be upgraded free, customer needs a licence. Also additional IP sets may require End Point licences.
Forum: Small and Medium Business Communications 02-28-2012, 10:49 AM
Replies: 1
Views: 16,638
Posted By willems1
Check the H.323 no fixup settings of the Cisco

Check the H.323 no fixup settings of the Cisco
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