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Search: Posts Made By: gonza965
Forum: IP Telephony and Convergence 05-10-2019, 09:19 AM
Replies: 1
Views: 1,584
Posted By gonza965
The Avaya 9621g Speaker option was disabled in...

The Avaya 9621g Speaker option was disabled in the 46xx files thus no option for Call Center Agents. Once the changes to this were applied, issue resolved. :)
Forum: IP Telephony and Convergence 05-02-2019, 09:00 PM
Replies: 1
Views: 1,584
Posted By gonza965
Exclamation 9621g Agent Speaker Phone issues

Hi -

I've encountered an issue with Avaya 9621g phone sets & Agent Login, & Speaker phone options.

example:

Agent logs extension into 9621g phone set, enters Agent ID, then presses Speaker...
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