Forum: Avaya Aura & Unified Communications
05-31-2022, 08:55 AM
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Replies: 1
Views: 672
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Forum: IP Telephony and Convergence
05-17-2022, 05:25 AM
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Replies: 1
Views: 1,462
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Forum: Contact Center Applications
03-23-2022, 08:03 AM
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Replies: 1
Views: 2,267
Sounds like one-way routing on the VPN. The RTP...
Sounds like one-way routing on the VPN. The RTP leaving the PC is getting dropped somewhere. Status the station while on an active call and look at the RTP stream source/dest. Begin with verifying...
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Forum: Small and Medium Business Communications
03-22-2022, 12:39 PM
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Replies: 1
Views: 1,654
The SIP trunk must be terminated to an SBC...
The SIP trunk must be terminated to an SBC located in the network DMZ. The DMZ should be flanked by two firewalls, one facing the external side and the other internal but most often there is only one...
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Forum: IP Telephony and Convergence
03-14-2022, 05:44 AM
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Replies: 1
Views: 1,984
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Forum: Avaya Aura & Unified Communications
02-16-2022, 11:15 AM
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Replies: 1
Views: 2,860
Unfortunately CID is determined on a per-trunk...
Unfortunately CID is determined on a per-trunk basis rather than location. This could be accomplished via SigMa in the Avaya SBC-E if the trunk is anchored to one. The script would inspect the oldest...
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Forum: Avaya Aura & Unified Communications
02-02-2022, 08:48 AM
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Replies: 1
Views: 3,616
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Forum: IP Telephony and Convergence
02-02-2022, 08:43 AM
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Replies: 1
Views: 2,853
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Forum: Avaya Aura & Unified Communications
12-29-2021, 05:35 AM
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Replies: 3
Views: 3,954
K175 supports 3PCC. See here: ...
K175 supports 3PCC. See here: https://documentation.avaya.com/bundle/InstallAndAdminAvayaVantageInOpenSIP_r300/page/Avaya_Vantage_support_with_Open_SIP_controllers.html
Include the following...
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Forum: Avaya Aura & Unified Communications
12-28-2021, 11:57 AM
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Replies: 3
Views: 3,954
May not be officially supported, but SIP is an...
May not be officially supported, but SIP is an open standard and the phone could technically register with any SIP registrar. Avaya refers to this as 3PCC (third party call control). Some endpoints...
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Forum: Avaya Aura & Unified Communications
12-09-2021, 06:01 AM
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Replies: 3
Views: 5,827
Firstly, verify the port and protocol you're...
Firstly, verify the port and protocol you're using for SIP registration is open on the SM100. Look toward the bottom of the SIP entity screen.
If secured, TLS 5061 needs to be open on the SM100...
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Forum: IP Telephony and Convergence
11-04-2021, 05:49 AM
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Replies: 1
Views: 4,609
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Forum: Avaya Aura & Unified Communications
10-28-2021, 08:25 AM
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Replies: 5
Views: 7,185
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Forum: Avaya Aura & Unified Communications
10-25-2021, 09:27 AM
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Replies: 5
Views: 7,185
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Forum: IP Telephony and Convergence
09-28-2021, 05:51 AM
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Replies: 1
Views: 5,101
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Forum: IP Telephony and Convergence
09-15-2021, 05:21 AM
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Replies: 1
Views: 5,661
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Forum: Telephones, Adjuncts, and Adapters
09-15-2021, 05:14 AM
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Replies: 7
Views: 9,861
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Forum: IP Office Contact Center
09-13-2021, 05:23 AM
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Replies: 4
Views: 6,535
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Forum: Avaya Aura & Unified Communications
09-07-2021, 06:19 AM
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Replies: 1
Views: 6,559
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Forum: IP Office Contact Center
09-01-2021, 11:43 AM
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Replies: 4
Views: 6,535
I'm not an Android user so I can't speak from...
I'm not an Android user so I can't speak from experience, but there are third party apps to control this such as Boot Apps: https://play.google.com/store/apps/details?id=com.argonremote.launchonboot
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Forum: Avaya Aura & Unified Communications
08-31-2021, 05:43 AM
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Replies: 2
Views: 6,232
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Forum: Avaya Aura & Unified Communications
08-31-2021, 05:41 AM
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Replies: 2
Views: 5,919
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Forum: Avaya Aura & Unified Communications
08-16-2021, 06:20 AM
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Replies: 4
Views: 7,003
When the incoming call is answered at the desk,...
When the incoming call is answered at the desk, CM sends a disconnect message to terminate the call setup with the mobile device. You should be able to verify this in a trunk trace, although you may...
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Forum: IP Telephony and Convergence
08-09-2021, 05:46 AM
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Replies: 8
Views: 12,653
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Forum: Contact Center Applications
08-03-2021, 05:22 AM
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Replies: 2
Views: 6,249
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