Avaya Support Forums  

Go Back   Avaya Support Forums > Search Forums

Showing results 1 to 6 of 6
Search took 0.00 seconds.
Search: Posts Made By: gibso13
Forum: Avaya Aura & Unified Communications 03-07-2014, 06:08 AM
Replies: 1
Views: 4,297
Posted By gibso13
could a division by zero error cause this?

could a division by zero error cause this?
Forum: Avaya Aura & Unified Communications 03-07-2014, 05:46 AM
Replies: 1
Views: 4,297
Posted By gibso13
FTP files from CMS to workforce planning tools

Looking for some advice, we have what looks like a defect in CMS 16.3, where the split/skill part fo the FTP report is being omitted during certain intevals.

firstly, to help tyroubleshoot this i...
Forum: Contact Center Applications 04-10-2013, 05:20 AM
Replies: 2
Views: 9,620
Posted By gibso13
when you say, support of the trunks, can you...

when you say, support of the trunks, can you elaborate? Would this work if the trunks between the ACD's were pstn?
Forum: IP Telephony and Convergence 04-10-2013, 04:03 AM
Replies: 1
Views: 8,679
Posted By gibso13
Apologies, just gone through the forums and i...

Apologies, just gone through the forums and i have reposted in the contact centre applications forum.

Mods, feel free to close if this is in the wrong forum.
Forum: Contact Center Applications 04-10-2013, 04:01 AM
Replies: 2
Views: 9,620
Posted By gibso13
Overflow: Detecting a busy tone

Historically i had a set up with a third party where we would put a step in to the vector to play a busy tone when we had zero availability and the thrid party was able to detect this and not send...
Forum: IP Telephony and Convergence 04-10-2013, 03:55 AM
Replies: 1
Views: 8,679
Posted By gibso13
Overflow: Detecting a busy tone at an external ACD

Historically i had a set up with a third party where we would put a step in to the vector to play a busy tone when we had zero availability and the thrid party was able to detect this and not send...
Showing results 1 to 6 of 6

 
Forum Jump

All times are GMT -7. The time now is 07:04 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.