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Forum: Contact Center Applications 11-23-2010, 03:02 AM
Replies: 1
Views: 16,386
Posted By hpremkumar
Steps to change the IP address of Avaya CT: ...

Steps to change the IP address of Avaya CT:



1) Before changing the IP address ensure that NIC settings are 100 full duplex.



2) Goto Start --> Programs --> Avaya Computer Telephony -->...
Forum: Contact Center Applications 10-18-2010, 02:32 AM
Replies: 5
Views: 21,143
Posted By hpremkumar
Also, please let me know what the Communication...

Also, please let me know what the Communication Manager Interface (https://135.27.177.101/aesvcs/view/CMManager/CMManagerPage.xhtml) --> Switch Connections...
Forum: Contact Center Applications 10-18-2010, 02:28 AM
Replies: 5
Views: 21,143
Posted By hpremkumar
If sat4aes2 is your AES's hostname, then your...

If sat4aes2 is your AES's hostname, then your switch connection should be UP (if the status aesvcs link output on the thread is for the CM in question). If you're using AES 5.2.2 SWONLY as opposed to...
Forum: Contact Center Applications 08-12-2010, 04:41 AM
Replies: 1
Views: 16,158
Posted By hpremkumar
There is a known issue with AES 3.x backup...

There is a known issue with AES 3.x backup restore failing on 5.x. Please refer to the AES 5.2.2:

AE Services Manual Database restore from 3.x release requires
OAM re-login.
When manually...
Forum: Contact Center Applications 04-05-2010, 05:56 AM
Replies: 1
Views: 17,841
Posted By hpremkumar
Bapi.

Hi,

I'm not sure why you have to install BAPI, and what exactly youj are referring to. However, If you mean a TSAPI client, then if you are using eQconnect (which is compliance mode), you will...
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