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Forum: Contact Center Applications 08-14-2014, 02:30 PM
Replies: 0
Views: 2,978
Posted By kadiy
Skipping some prompts in between

Hi,

We are using Avaya Voice Portal 5.0. We are trying to upgrade from a DTMF to a speech application. We are running into a weird issue.

On some of the calls, We hear the original prompts...
Forum: Contact Center Applications 07-17-2014, 01:00 PM
Replies: 0
Views: 3,560
Posted By kadiy
Trying to enable TLS between AVP and Nuance Speech Server

Hi,

We are trying to enable TLS between the Avaya Voice Portal (AVP 5) and Nuance Speech Server (NR 9.0). We dropped the verisign certificates under the certs folder in the speech server and...
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