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Search: Posts Made By: verma62
Forum: IP Office Contact Center 06-24-2015, 01:41 AM
Replies: 8
Views: 5,777
Posted By verma62
Thanks, it worked now. Only thing I had to made...

Thanks, it worked now. Only thing I had to made is insert the proper campaignid(configured in dialer) instead of default topic id from where calls are coming.

I have shared the detailed...
Forum: IP Office Contact Center 06-23-2015, 08:24 AM
Replies: 8
Views: 5,777
Posted By verma62
Hi kruegerb/bennylu, Thanks for your...

Hi kruegerb/bennylu,

Thanks for your response.

I m really surprised why it is not working, as entries are made correctly in the database tables. I have manually validated these.

I will...
Forum: IP Office Contact Center 06-18-2015, 06:47 AM
Replies: 8
Views: 5,777
Posted By verma62
IPOCC Call Back IVR not working

Dear All,

I am trying to use the call back IVR in IPOCC example folders but not getting call back on destination number.

There are no errors coming while connecting to database and all the...
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